AUTHOR

Stef de Bont

Stories by Stef


returns management

Top 3 challenges in the returns process

Direct-to-Consumer commerce is booming. Volumes are exploding and returns grows too. Do you recognize the top 3 challenges for the returns process?

customer journey

2020 in review

2020, what a year.

returns management

What is an RMA?

Returns Merchandise Authorization (RMA) for product return in the Reverse Supply Chain. Read about RMA and download the RMA checklist.

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