CUSTOMER RETURNS EXPERIENCE
Offer customers a better returns experience on any channel they buy from you.
RETURN BIRD
RETURNS MANAGEMENT OPERATIONS
Efficient returns management operations for better redeployment of returned products.
RETURN DOCK
COMPANY TYPE
USE CASE
CUSTOMER RETURNS EXPERIENCE
Offer customers a better returns experience on any channel they buy from you.
RETURN BIRD
OPTIONS
RETURNS MANAGEMENT OPERATIONS
Efficient returns management operations for better redeployment of returned products.
RETURN DOCK
OPTIONS
COMPANY TYPE
USE CASE
Recent Posts by Stef de Bont:
by Stef de Bont, on Dec 24, 2020 12:21:09 PM
At the end of 2020 we like to send you an update about what has happened at 12Return in 2020 and what will happen early 2021. The team at 12Return …
Read Storyby Stef de Bont, on Nov 11, 2020 11:53:52 AM
The upcoming peak season will be the busiest in history. The global Covid-19 pandemic forces people to buy online. E-commerce is booming and so will be the shipments to handle, …
Read Storyby Stef de Bont, on Jul 18, 2019 4:31:03 PM
Lately, it has been all over the news. The monster of on-line retail: Returns The first question is if returns really are a monster or just a fact of life …
Read Storyby Stef de Bont, on Sep 4, 2017 8:55:28 PM
Logistics is all about supplying the right quantity of products to the customer at the right time, at the right costs, and in the right condition. Logistics is undergoing a …
Read Storyby Stef de Bont, on Aug 9, 2017 11:37:25 PM
Dear customer, Today marks an important day in the history of 12Return. Today we have completed the transition to "The new 12Return" that was first released on 5 October 2014 …
Read Storyby Stef de Bont, on Jun 28, 2017 8:48:44 AM
According to Google, there is a daily average of 100 searches for the question "What does RMA stand for". It looks like many people are familiar with the term RMA …
Read Storyby Stef de Bont, on Jun 7, 2017 9:57:43 PM
This week I attended the first World Circular Economy Forum in Helsinki. It has been confirmed that the 2019 version of the forum will be held in Finland again. The …
Read Storyby Stef de Bont, on Jun 7, 2017 9:53:53 PM
Companies that sell products likely deal with returns as well. In fact many companies deal with multiple return flows. The first flow, customer returns, is not such a problem anymore …
Read Storyby Stef de Bont, on Jun 7, 2017 9:51:22 PM
The year-end sales peak in on-line commerce will likely result in another reverse logistics peak in January. Typically that is the time I am being called by journalists to talk …
Read Storyby Stef de Bont, on Jun 7, 2017 9:48:04 PM
Direct end-customer commerce can be described as the phenomenon whereby products are directly sold to the end-customer. It is driven by 2 separate trends: brand (manufacturers) selling directly to the …
Read StoryStay informed about what happens at 12Return and in the reverse supply chain.