--- title: 12return blog | ecommerce description: ecommerce | Join the 12return blog for more insights into returns management. --- [![12return](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12%20return%20transparance%20back%20ground%20new%20resolution.svg)](https://www.12return.com) - PRODUCTS ## Software and services for cross-border returns ### [Return portal Digital returns to remove the friction from the customer return journey and to improve sales retention.](https://www.12return.com/return-portal) ### [Merchant dashboard Personal dashboard for support agents to be in control of all returns and to gain insights from returns data.](https://www.12return.com/merchant-dashboard) ### [International shipping Global and local carrier services for hassle-free, cost-effective, and sustainable returns from any customer anywhere.](https://www.12return.com/reverse-logistics) ### [Local returns processing Returns processing services in Europe and the United States for reuse of products in a cost-effective and sustainable way.](https://www.12return.com/local-returns-processing) - [SOLUTIONS](https://www.12return.com/customer-service) ## [Solutions for every team](https://www.12return.com/customer-service) ### [Customer service 45% less time spent on irrelevant customer contact.](https://www.12return.com/customer-service) ### [Logistics 30% savings in freight spent with local shipping.](https://www.12return.com/logistics_old) ### [Operations 25% reduction in time and costs for restocking and reusing products](https://www.12return.com/local-returns-processing) - [INTEGRATIONS](https://www.12return.com/ecommerce-systems) ## [Integrations with systems and service for your returns](https://www.12return.com/ecommerce-systems) ### [E-commerce systems 12return integrates with your favorite e-commerce system.](https://www.12return.com/ecommerce-systems) ### [Carrier services 12return integrates with global and local carriers.](https://www.12return.com/carrier-services) ### [Marketplaces 12return integrates with your marketplaces of choice.](https://www.12return.com/market-places) ### [Fulfillment 12return partners with fulfillment and logistics service providers.](https://www.12return.com/fulfillment) ### [Revalue channels 12return integrates with revalue channels.](https://www.12return.com/revalue-channels) ### [Productivity tools 12return integrates with your favorite productivity tools.](https://www.12return.com/productivity-tools) - [PRICING](https://www.12return.com/pricing_draft0001) - RESOURCES ## Resources to turn your returns process into an asset ### [Help center Documentation for users to work with 12return.](https://help.12return.com/en/) ### [Developer Documentation for developers to integrate with 12return.](https://developer.returnbird.com/) ### [Program The 12return program supports the transformation of your returns process.](https://www.12return.com/program) ### [GDPR 12return takes data security seriously.](https://www.12return.com/general-data-protection-regulation) ### [Whitepapers and more Whitepapers and more to inspire and rethink returns.](https://www.12return.com/whitepapers) ### [Blog Join the 12return blog for more insights into returns management.](https://www.12return.com/company/blog) - COMPANY ## We are 12return ### [Our story We are one...two...return.](https://www.12return.com/our-story) ### [Contact Contact us at any time.](https://www.12return.com/contact) ### [Demo Request a demo of our software and services.](https://www.12return.com/demo) ### [Partner program Become a partner in the 12return ecosystem.](https://www.12return.com/partner-program) ### [Newsroom Stay informed about what's happening at 12return.](https://www.12return.com/company/newsroom) [CONTACT](https://www.12return.com/contact) TOPIC # ecommerce - [ALL](https://www.12return.com/company/blog/all) - [returns management](https://www.12return.com/company/blog/topic/returns-management) - [reverse supply chain](https://www.12return.com/company/blog/topic/reverse-supply-chain) - [rma software](https://www.12return.com/company/blog/topic/rma-software) - [product returns](https://www.12return.com/company/blog/topic/product-returns) - [customer journey](https://www.12return.com/company/blog/topic/customer-journey) - [return policy](https://www.12return.com/company/blog/topic/return-policy) - [reverse logistics](https://www.12return.com/company/blog/topic/reverse-logistics) - [warehouse management system](https://www.12return.com/company/blog/topic/warehouse-management-system) - [warehouse management system software](https://www.12return.com/company/blog/topic/warehouse-management-system-software) - [circular economy](https://www.12return.com/company/blog/topic/circular-economy) - [ecommerce](https://www.12return.com/company/blog/topic/ecommerce) - [return portal](https://www.12return.com/company/blog/topic/return-portal) - [return tool](https://www.12return.com/company/blog/topic/return-tool) - [rma portal](https://www.12return.com/company/blog/topic/rma-portal) - [shopify](https://www.12return.com/company/blog/topic/shopify) - [About Returns](https://www.12return.com/company/blog/topic/about-returns) - [direct to consumer](https://www.12return.com/company/blog/topic/direct-to-consumer) - [last-mile](https://www.12return.com/company/blog/topic/last-mile) - [return-to-vendor](https://www.12return.com/company/blog/topic/return-to-vendor) - [reverse logistics software](https://www.12return.com/company/blog/topic/reverse-logistics-software) - [technology](https://www.12return.com/company/blog/topic/technology) returns management ### [You are prepared for Peak Season, great! What about the Returns?](https://www.12return.com/company/blog/prepared-for-returns-in-the-peak-season-and-beyond) This year e-commerce has boomed and online spending has increased. More shipments and returns are a logical result you have to deal with. Stef de Bont Nov 11, 2020 customer journey ### [Open Source Last Mile Logistics](https://www.12return.com/company/blog/open-source-last-mile-logistics) Direct end-customer commerce involves a direct delivery to the end-customer and this puts a heavy pressure on logistics. Stef de Bont Jun 7, 2017 ### Get notified of new posts on the 12return blog Join the 12return blog for more insights into returns management. With 12return, you can connect the frontend and backend returns processes into a digital, integrated business process that is up to the challenges of returns and turns the returns process into an asset for your business. Made with ❤️ in The Netherlands, used by businesses and consumers around the world. ### Products - [Return portal](https://www.12return.com/return-portal) - [Merchant dashboard](https://www.12return.com/merchant-dashboard) - [International shipping](https://www.12return.com/reverse-logistics) - [Local returns processing](https://www.12return.com/local-returns-processing) ### Solutions - [Customer service](https://www.12return.com/customer-service) - [Logistics](https://www.12return.com/logistics_old) - [Operations](https://www.12return.com/operations) ### 12return - [Our story](https://www.12return.com/our-story) - [Contact us](https://www.12return.com/contact) - [Demo](https://www.12return.com/demo) - [Partner program](https://www.12return.com/partner-program) © 2022 12return All rights reserved [Privacy Policy](https://www.12return.com/privacy-policy-website) © 2021 Kalungi, Inc. - All Rights Reserved. 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