When customers create a return in the customer RMA portal, 12Return can easily pull relevant product or order data from your system to simplify the process and to make registration more accurate.
When customers are logged in to your system they can simply navigate to the customer RMA portal with the account they have with you.
When you already work with a RMA system you can simply call the 12Return API to ask for a return shipping label. No need to integrate with UPS or DHL, 12Return takes care of that.
When a return has been created or updated, 12Return can easily update your system with the Return Alerter webhook.
Whatever unified data you want from your returns process. You can simply pull it from 12Return with our resources API.
Logistics, Operations Manager, Efficiency and Quality Northern Europe at Somfy Group