CUSTOMER RETURNS EXPERIENCE
Offer customers a better returns experience on any channel they buy from you.
RETURN BIRD
RETURNS MANAGEMENT OPERATIONS
Efficient returns management operations for better redeployment of returned products.
RETURN DOCK
COMPANY TYPE
USE CASE
CUSTOMER RETURNS EXPERIENCE
Offer customers a better returns experience on any channel they buy from you.
RETURN BIRD
OPTIONS
RETURNS MANAGEMENT OPERATIONS
Efficient returns management operations for better redeployment of returned products.
RETURN DOCK
OPTIONS
COMPANY TYPE
USE CASE
12Return connects the systems and services that are relevant for your returns process.
We make it easy for you to manage returns in your daily work.
You can integrate Return Bird with your system in various ways.
Creating a return should be easy for your customer. The Order Connector retrieves relevant order data from your shopping cart system when the customer creates a return in the return portal.
Completing returns should be easy for your support and finance teams. The Return Alert updates your system about the status of a return.
You like to leverage the capabilities of the 12Return platform but you don't want to use the return portal. 12Return accepts returns from external return tools.
Return Bird includes carrier services that can be used with your own carrier account our as part of our Managed Returns Service.
Integrate Return Bird with the productivity tools you use in your daily work.
Customer Success
reMarkable ships products to customers worldwide directly from Asia. Customers return to reMarkable with DHL. 12Return organises their global reverse supply chain.
Customer Success
Somfy has organised their entire returns process for return flows from consumers, dealers, and resellers. 12Return has been integrated with TNT and UPS to manage incoming returns from customers in Europe.
Customer Success
PD Paola ships products to customers worldwide Customers return to PD Paola with UPS. 12Return organises their global reverse supply chain.