12Return supports customer returns from 149 countries with global drop-off and pickup services from UPS, and DHL and local carriers services in all major European countries.
Allow customers to deliver the return to a local drop-off location with "print-in-store" option or allow them to schedule a pick-up appointment for collection at home.
Use local first-mile carriers for a cost-effective returns experience for the customer. Use global carrier services to offer have a consistent returns process in every country.
Reduce lead-time and costs by shipping returns to a destination that is close to where the return originates from and where the returned product can be sold again. Dynamic Routing™ rules automate intelligent routing and shipping of returns to a designated returns center.
See how Dexter Bawbund experiences the customer return journey.
Read how technology can facilitate the customer journey.
Reverse logistics is more than the reverse of logistics.