12Return supports customer returns from 149 countries with global drop-off and pickup services from UPS, DHL, and local carriers in all major European countries. Dynamic Routing™ rules automate intelligent routing and shipping of returns to a designated returns center.
12Return gives your customer a digital shipping label for drop-off to a local carrier delivery station. For several carriers we support Print-in-Store so customer don't need to print a label at all.
12Return gives your customer a prepaid carrier shipping label for pick-up at their preferred location and allows your customer to schedule a pick-up appointment with the chosen carrier.
Allow customers to organize and pay shipping themselves by giving them a barcoded address label to ship products to a designated returns center.
See how Dexter Bawbund experiences the customer return journey.
Read how technology can facilitate the customer journey.
Reverse logistics is more than the reverse of logistics.