Get in Touch

CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

Menu
Free Pack
Buy Now

Lower freight costs, efficient operations, and a faster refund to your customer.

Managed returns service taking care of your returns with managed local transportation and handling customer returns in local Return Hubs around Europe and regional Return Centers around the world.

Returns Portal

Manage the customer returns process with your Return Bird account. Use the return portal to offer customers a hassle-free returns experience and take advantage of some powerful features for returns authorization, intelligent shipping, status tracking, and insights.

smartmockups_portalm

 

European returns service

 

Managed transportation

Rather than spending time and money shipping the product back to the origin country, customers can return products to a local returns center. We give you a local return address in 13 European countries and manage all local carrier contracts.

Local returns management operations

We operate a network of 13 local Return Hubs around Europe where returns are received and sorted for consolidated shipping to your preferred warehouse. 

We operate regional Return Centers in the UK, Europe, and the United States where returned products are received, inspected, reconditioned, and restocked for re-fulfilment to a new local customer.

circle-cropped

 

Ready to grow your cross-border business!

You can set up your entire returns management process in Return Bird, connect to our services, and focus on growing your cross-border business. We help you to unlock the opportunities from the returns process.

HASSLE-FREE RETURNS EXPERIENCE

Return Dock seamlessly integrates with Return Bird for offering a better returns experience to your customer.

RELIABLE RETURNS OPERATIONS

We manage receiving, grading, sorting, secured storage, and consolidated shipping.

FASTER REFUND TO THE CUSTOMER

Once returns have been received you can offer a fast and accurate refund to the customer.

REDEPLOYMENT OF RETURNED PRODUCTS

Redeploy returned products and avoid inventory write-off on your balance sheet.

 

Let's discuss your returns process!

Contact Us

Get inspired by our blog.

Prepared for returns in the peak season and beyond

Have you thought about returns?

Prepared for returns in the peak season and beyond.

Learn More →

shutterstock_429499837

Warehouse management for returns

How should a warehouse management system deal with returns?

Learn More →

shutterstock_1127983460

What do you need for Returns Center Operations

What processes and tools do you need in your returns center operations?

Learn More →