Return Dock SaaS Outsourced can be deployed at your preferred Logistics Service Provider. No matter if you run one or multiple return centers, Return Dock allows your Logistics Service Provider to run an efficient returns process for you.
When a return shipment arrives at your return center, the receiving process can start directly with all relevant data about the return and it's products in one system.
The receiving & grading process should be simple for operators. Smart grading rules define the product grade and support sorting of products for follow up disposition such as restock, recondition, and recycling.
Return Dock easily integrates with the Warehouse Management System to trigger put-away of returned products that have successfully passed the grading process.
You can set up your entire returns management process in Return Bird, connect to your Logistics Service Provider, and easily deploy your returns process with them.
You can work with one or multiple Logistics Service Providers in one or multiple locations.
Set up a product information and make it available to any returns center.
Define generic or specific grading rules to simplify the receiving process and to automate decisions for product disposition.
Define flexible customer attributes to capture specific data during the receiving and grading process.
Many of us know the abbreviation RMA but what does it stand for?