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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

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Get in Touch

CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN
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Allow your Logistics Service Provider to run an efficient returns process for you.

Return Dock SaaS Outsourced can be deployed at your preferred Logistics Service Provider. No matter if you run one or multiple return centers, Return Dock allows your Logistics Service Provider to run an efficient returns process for you.

Speed up receiving with all relevant data in one system

When a return shipment arrives at your return center, the receiving process can start directly with all relevant data about the return and it's products in one system.

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Simplify and automate product grading for better disposition

The receiving & grading process should be simple for operators. Smart grading rules define the product grade and support sorting of products for follow up disposition such as restock, recondition, and recycling.

 

Connect to the Warehouse Management System for fast restock

Return Dock easily integrates with the Warehouse Management System to trigger put-away of returned products that have successfully passed the grading process.

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Power to Logistics Service Providers!

You can set up your entire returns management process in Return Bird, connect to your Logistics Service Provider, and easily deploy your returns process with them.

MULTI-PROVIDER AND -LOCATION

You can work with one or multiple Logistics Service Providers in one or multiple locations.

PRODUCT INFORMATION

Set up a product information and make it available to any returns center.

PRODUCT GRADING RULES

Define generic or specific grading rules to simplify the receiving process and to automate decisions for product disposition.

PRODUCT ATTRIBUTES

Define flexible customer attributes to capture specific data during the receiving and grading process.

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Remarkable's Logistics Service Provider runs Return Dock for receiving and grading returns in the warehouse.

I want to improve the returns process at my LSP!
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Company

12Return is the leading cloud-based
solution for product returns
management in a customer-centric
and circular economy. The 12Return
platform streamlines the inflow of
product returns from customers and the redeployment of returned products.
 

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