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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Run efficient returns management operations in your in-house or outsourced warehouse.

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Streamline the returns process in your outsourced warehouse

Run an efficient returns process at your preferred LSP.

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Allow your Logistics Service Provider to run an efficient returns process for you.

Return Dock SaaS Outsourced can be deployed at your preferred Logistics Service Provider. No matter if you run one or multiple return centers, Return Dock allows your Logistics Service Provider to run an efficient returns process for you.

Speed up receiving with all relevant data in one system

When a return shipment arrives at your return center, the receiving process can start directly with all relevant data about the return and it's products in one system.

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Simplify and automate product grading for better disposition

The receiving & grading process should be simple for operators. Smart grading rules define the product grade and support sorting of products for follow up disposition such as restock, recondition, and recycling.

 

Replenish returned products for effective recommerce

An effective returns process contributes to a higher redeployment rate of returns products and avoidance of inventory write-off. Replenish products to your fulfillment inventory or any other recommerce channel.

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You are flexible. And in control!

You can set up your entire returns management process in Return Bird, connect to any Logistics Service Provider, and easily deploy your returns process in any location.

MULTI-PROVIDER AND -LOCATION

You can work with one or multiple Logistics Service Providers in one or multiple locations.

PRODUCT INFORMATION

Set up a product information and make it available to any returns center.

PRODUCT GRADING RULES

Define generic or specific grading rules to simplify the receiving process and to automate decisions for product disposition.

PRODUCT ATTRIBUTES

Define flexible customer attributes to capture specific data during the receiving and grading process.

Smooth operations takes away many worries.

Reduced Unknown Shipments
Reduced Cycle-Time
Improved Labour Efficiency

I want to improve co-operation with my LSP!

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Get inspired by our blog.

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What does RMA stand for?

Many of us know the abbreviation RMA but what does it stand for?

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How should a warehouse management system deal with returns?

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Returns Center Operations

What processes and tools do you need in your returns center operations?

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