Smart return policies with UPS and 12Return
The UPS integration support global transportation via the UPS network. You can use the UPS services for the following options:
Drop-off to a UPS Access Point
Customers can bring their return shipment to a UPS Access Point.
Pickup by UPS (with booking)
UPS will pick up the return shipment at the customer address. The customer needs to schedule a pickup appointment with UPS.
Pickup by UPS (attempt)
This service does not require the customer to print a return label and to schedule a pickup appointment with UPS. When the return has been authorized, UPS will automatically make a pickup attempt the next business day and another attempt on the 3rd day. The UPS driver will bring the return shipping label with him.
Art & Craft uses UPS drop-off and 1 attempt pickup services for returns from customers in Belgium and The Netherlands.
Somy uses UPS drop-off and pickup with booking services from dealers and consumers across Europe.