You are a successful retail brand who ships to customers globally. You like to reduce the impact of returns.
You are a promising new brand who ships your product to the world. You have to be prepared for customer returns too.
You are a reputable brand who sells via retail and channel partners. You are also shipping directly to end-customers and have to prepare for customer returns.
ReturnDock is a returns management service powered by a global platform and network of local return centers. ReturnDock handles your returns to improve customer service and to maximize local repurpose of returned products.
The returns process is an important part of the customer buying process. Offer customers a hassle-free returns experience for any reason they want to return a product to you. Learn more ...
Rather than shipping returns to a centralized manufacturing or fulfillment location customers can ship returns to a local ReturnDock center with logistics solutions from local and global carriers. Learn more ...
ReturnDock centers are located around the world and designed to handle customer returns and to redeploy returned products to a new local market or other value chain. Learn more ...
Offer customers a hassle-free returns process with a returns portal in your brand identity.
Simplify transportation with managed carrier contracts, your carrier contracts, or customer paid transportation.
Leverage a global network of local ReturnDock centers on 4 continents.
Be in control of your reverse supply chain with a personal dashboard.
Reduce the returns process lead-time and improve your Net-Promoter-Score by offering faster service to your customers.
Reduce transportation costs and emission by reducing the number of miles your products travel the planet.
Reduce inventory depreciation and write-off by reselling or reusing returned products faster.
Contribute to a better planet by minimizing the impact of returns and by making customers aware of sustainable shopping and consumption.