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Local Operations

ReturnDock centers are located around the world and designed to handle customer returns and to recover the value of returned products in every phase of the product life-cycle.

EVERY PRODUCT STILL HAS A VALUE THAT SHOULD NOT GET LOST

RECOMMERCE

The faster you sell as-new products the higher the sales value.

REFURBISH | RECONDITION

Certified refurbished or reconditioned products are a valuable source for new sales or service.

REPAIR

Defect products qualify for repair if executed fast and efficient.

ASSET-RECOVERY

Asset-recovery is a valuable material source for a new value chain.

RECYCLING

Sustainable recycling is a valuable material source for a new value chain.

DONATION

Returned products always have a value for someone who cannot afford to buy it.

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LOCAL OPERATIONS

Your customer can return products to your local ReturnDock center. We handle your entire returns management process. With a personal dashboard, you have full visibility of all returns and products at any stage.

LOCAL RETURNS CENTER

Our network exists of ReturnDock centers in Europe, United States, Asia, and Oceania.

RECEIVING & GRADING

Returned products are received and graded in the local returns center. We sort and consolidate products and ship them back to you in any preferred condition.

LOCAL RESTOCK

A-graded products that can be resold as new can also be restocked in the ReturnDock center for fast and efficient fulfilment to a new local customer.

REVALUE

B-graded products can be reprocessed, refurbished, reconditioned, repaired, and restocked in the ReturnDock center for fulfilment to a new local customer or supply to any other value chain.

Local returns find a new local destination.

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