Rather than shipping returns to a centralized manufacturing or fulfillment location customers can ship returns to a local ReturnDock center with logistics solutions from local and global carriers.
Local customers can ship returns to a local ReturnDock center to reduce lead-time, freight costs, and emission.
Use transportation services from local carriers to reduce freight costs.
Differentiate between drop-off and pickup based on local availability and customer preferences.
Allow customers to buy a return shipping label in their own currency.
Rather than spending time and money shipping the product back to the origin country, your customer can return products to your local ReturnDock center. You can manage the entire returns process with our proprietary software to optimize logistics routing and shipping.
Dynamic Routing Automation defines the designated local ReturnDock center to which the return should be shipped.
We have teamed up with UPS and DHL to offer managed drop-off and pickup transportation services from 146 countries.
Based on the routing and choosen transportation service we create the return shipping label and send it to your customer.
You can track the shipping status of each return in your personal returns management dashboard.