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Efficient receiving and restocking for faster resale or reuse

12Return supports reverse logistics operations in your in-sourced facilities, a preferred 3PL network, or in a Return Dock center.

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Make sure your return center operation runs smoothly so returns don't pile up.

12Return supports receiving and grading operations in your in-sourced facilities, a preferred 3PL network, or in a Return Dock center. No matter if you run one or multiple return centers, 12Return puts you in control of the entire returns process.

Speed up receiving with all relevant data in one system

When a return shipment arrives at your return center, the receiving & grading process can start directly with all relevant data about the return and it's products in one system.

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Simplify and automate product grading for better disposition

The receiving & grading process should be simple for operators. Smart grading rules define the product grade to confirm the service resolution with the customer and to determine the disposition to recover the value of the product.

Manage the inventory in your returns center

Returned products that flow through your reverse supply chain need to be visible with all relevant data in one system. Control the inventory of returned products in your return centers and easily integrate your warehouse management system for replenishment of A-graded products into your regular inventory.

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Flexibility included!

MULTIPLE RETURN CENTERS

Set up one or multiple in-sourced or outsourced return centers in your reverse supply chain.

PRODUCT INFORMATION

Set up a product information management system in 12Return with all relevant product information for the returns process.

PRODUCT GRADING RULES

Define generic or specific grading rules to simplify the receiving process and to automate decisions for product disposition.

PRODUCT ATTRIBUTES

Define flexible customer attributes to capture specific data during the receiving and grading process.

Smooth operations takes away many worries.

Reduced Unknown Shipments
Reduced Cycle-Time
Improved Labour Efficiency

I want to organise my return center operations!

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