Streamline customer returns in any channel where customers return products.
Return Bird includes a hosted customer portal in your brand identity where customers can initiate a return, add return reasons, select shipping preferences, receive a shipping label, find a drop-off location, schedule a pickup appointment, and track the status of a return.
Return Bird includes a support desk for support agents to authorize, track, and manage returns and to have effective customer conversations in every phase of the returns process.
12Return integrates with any commerce system to retrieve order data and to send updates about the status of a return.
12Return supports customer returns from 149 countries with paid and pre-paid drop-off and pickup services from UPS, DHL and local carriers.
Authorize returns automatically, manually, or define smart automation rules to manage returns authorization at scale.