Efficient returns management operations for better redeployment of returned products.
Receive, grade, and restock returned products with all relevant data in one system.
Speed up the returns process to drive improvements on both the customer and product side.
Redeploy products in any value chain and move towards a sustainable circular business.
No matter how your front-end customer returns process looks like, you can connect it to Return Dock for an end-to-end returns process.
Customers can initiate a return in your Shopping Cart system that is connected to Return Dock.
Customers can initiate a return in your existing returns tool that is connected to Return Dock.
Use our Managed Returns Service for shipping and returns processing, or use Return Dock SaaS for operations in your in-house or outsourced warehouse.
Outsource shipping and returns processing to our Managed Returns service offered by a selected group of Logistics Service Providers.
Use Return Dock for the returns process in your in-house warehouse(s).
Use Return Dock for the returns process at your preferred Logistics Service Provider.
Return Dock can easily be deployed in your in-house of outsourced warehouse.
The Return Dock user interface has been designed with operator efficiency in mind.
The user interface supports barcode scanning in every step of the process.
The user interface has been designed for touch screen devices for an efficient user experience.
Return Dock is multi-client in its core for use by Logistics Service Providers.
Return Dock is multi-location in its core for fast deployment in your reverse supply chain.
Return Dock supports handling of returns at the return and the product level.
Products can be graded with product-specific grading rules, instructions, and images.
Returns and graded products can be sorted to containers for further handling in the returns process.
Assign a pre-printed license plate label or print a product label to your Zebra printer.
Easily replenish products to the fulfilment inventory in your Warehouse Management System.
Easily forward products to any vendor for external disposition.
Return Dock automatically generates the document that need to go with an outbound shipment.
Create operator user accounts and assign a specific role to each user.
Logistics Service Providers can present their company and services in the Return Bird marketplace.
Return Dock integrates with Return Bird for an end-to-end returns process and a fast refund to your customer.