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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

Returns Management Operations

Efficient returns management operations for better redeployment of returned products.

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Operate

Drive cost reductions with efficient operations

Receive, grade, and restock returned products with all relevant data in one system.

Accelerate

Offers customers a fast refund and restock products faster

Speed up the returns process to drive improvements on both the customer and product side.

Revalue

Avoid inventory write-off and become circular

Re-commerce products in any value chain and move towards a sustainable circular business.

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Connect customer returns

No matter how your front-end customer returns process looks like, you can connect it to Return Dock.

Return Bird

Manage the customer returns process with Return Bird to offer customers a hassle-free returns experience.

Your shopping cart system

Customers can initiate a return in your Shopping Cart system that is connected to Return Dock.

Any other returns tool

Customers can initiate a return in your existing returns tool that is connected to Return Dock.

With preferred returns processing

Have our Managed Returns Service take care of shipping and returns processing, or use Return Dock Software-as-a-Service for returns management operations in your in-house or outsourced warehouse.

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Managed Returns

Outsource shipping and returns processing to our European network of local carriers and returns centers.

SaaS In-House

Use Return Dock tools for the returns process in your in-house warehouse(s).

SaaS Outsourced

Use Return Dock tools for the returns process at your preferred Logistics Service Provider.

Managed Returns

SaaS In-House

SaaS Outsourced

Connect the dots and focus on all that is important in your reverse supply chain

RETURNS EXPERIENCE

Return Dock seamlessly integrates with Return Bird for offering a better returns experience to your customer.

RETURNS MANAGEMENT

Return Dock supports multiple processes for inbound, storage, and outbound of returns and returned products.

 

RECOMMERCE

Return Dock integrates with any warehouse management system for replenishment of graded products into your regular inventory or any other value chain.

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