Your reverse supply chain for a customer-centric and circular economy.
Customer service agents have a personal overview of all returns and interactions with the customer. Operators have access to accurate information to execute the physical returns process.
Managers have all insights to guarantee a reliable and efficient execution of the returns process.
Your business has access to reliable returns management metrics to make better decisions for tomorrow.
Your supply chain needs to be agile to enter new directions. 12Return goes with you by offering flexibility and scalability in your reverse supply chain.
You are fully flexible to define and configure your reverse supply chain with 12Return.
The 12Return integrations and API allow you to integrate 12Return with your business systems.
Leverage new interactions in the customer return journey with friendly and efficient self-service.
Control if, when, and how products are returned to you with a robust gatekeeping process.
Reduce freight spend with a smart and automated reverse logistics plan.
Minimise operational delays and losses with an efficient receiving and grading process.
Reduce your reverse supply chain footprint for a better planet.
Full visibility of everything that happens in your reverse supply chain.
Read why you should use RMA management software.Learn More →
Read how RMA tracking software can help you with creating visibility about the return status.Learn More →
Read how you can unlock return metrics from unified returns data in your reverse supply chain.Learn More →