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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Run efficient returns management operations in your in-house or outsourced warehouse.

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Local returns for your cross-border commerce

European returns service with local carriers and local returns centers.

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Achieve lower freight costs and a faster refund to your customer.

All-in-one returns service to take care of your returns with managed local transportation and handling inbound, storage, and outbound in local return centers around Europe.

Returns Portal

Manage the customer returns process with your Return Bird account. Use the return portal to offer customers a hassle-free returns experience and take advantage of some powerful features for returns authorization, intelligent shipping, status tracking, and insights. Do you already have another returns portal solution? Simply connect to Return Dock.

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Managed transportation

Rather than spending time and money shipping the product back to the origin country, customers can return products to a local returns center. We give you a local return address in 13 European countries and manage all local carrier contracts.

Local operations

In 13 local return centers around Europe we take care of all operational activities like receiving, inspection, sorting, storage, and bulk shipping to your preferred warehouse. You can achieve a faster refund to your customer.

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Ready to grow your cross-border business!

You can set up your entire returns management process in Return Bird, connect to our services, and ship returns to any local location.

RETURNS EXPERIENCE

Return Dock seamlessly integrates with Return Bird for offering a better returns experience to your customer.

ALL RETURNS PROCESSES

We manage receiving, grading, sorting, secured storage, and consolidated shipping.

FAST REFUND TO THE CUSTOMER

Once returns have been received you can offer a fast and accurate refund to the customer.

SUSTAINABLE GROWTH

You can focus on growing your cross-border business with a sustainable returns management solution.

Smooth operations takes away many worries.

Reduced Freight Spent
Reduced time to refund
Improved Warehouse Efficiency

Let's discuss your returns process!

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