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SERVICE

All-in returns service for your cross-border returns.

SOFTWARE

Software-as-a-service for your returns process.

NETWORK

Returns software for logistics service providers.

No worries about returns when you grow your early-stage startup

In today's world, brands can reach customers worldwide, instantly, and seamlessly and sell products to them. Shipping physical products also involves returns. 12Return helps early-stage brands to deal with the challenges of worldwide product returns.

Early stage

Seamless return experience

Customers expect a seamless experience when they ask for service and return a product. 12Return turns your returns process into a self-service that pleases your customer and makes your support agents more efficient.

Smart logistics

No matter if you ship to customers locally or globally, we have shipping covered with integrated carrier services for returns from 149 countries.

Focus on growing your business, don't let returns stop you!

Hassle-Free Returns

12Return allows your customers to create a digital return shipping label in a customer portal in your brand identity.

Smart Shipping

We have teamed up with UPS and DHL for drop-off and pickup transportation services in 149 countries.

Efficient Operations

12Return supports returns management operations in your in-house facilities or at your preferred logistics provider.

Returns Service

Connect your Return Bird account to our Managed Returns Service.

Growing brands are prepared for world-wide returns

Fairphone has implemented a reverse supply chain for commerce and warranty returns from resellers and end-users in Europe.

Remarkable has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.

Flowmotion has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.

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See 12Return in action

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