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CUSTOMER RETURNS

Offer a better customer experience in any channel where customers return products.

OPERATIONS

Run efficient operations in your in-house or outsourced warehouse.

No worries about returns when you grow your early-stage startup

In today's world, brands can reach customers worldwide, instantly, and seamlessly and sell products to them. Shipping physical products also involves returns. 12Return helps early-stage brands to deal with the challenges of worldwide product returns.

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See 12Return in action

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Hassle-Free Returns

12Return's Return Material Authorization process allows your customers to create a return shipping label in a customer portal in your brand identity.

Smart Shipping

We have teamed up with UPS and DHL for drop-off and pickup transportation services in 149 countries. Give customers a prepaid UPS or DHL label or a barcoded address label to organize shipping themselves.

Efficient Operations

12Return supports reverse logistics operations in your in-sourced facilities or at your preferred logistics provider. Return Dock is a full-service returns solution for outsourcing your entire returns process.

Beautiful new brands are prepared for returns from customers world-wide

Fairphone has implemented a reverse supply chain for commerce and warranty returns from resellers and end-users in Europe.

Remarkable has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.

Flowmotion has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.

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