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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN
Get in Touch

CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN

No worries about returns when you grow your early-stage startup

In today's world, brands can reach customers worldwide, instantly, and seamlessly and sell products to them. Shipping physical products also involves returns. 12Return helps early-stage brands to deal with the challenges of worldwide product returns.

Early stage
Seamless return experience

Customers expect a seamless experience when they ask for service and return a product. 12Return turns your returns process into a self-service that pleases your customer and makes your support agents more efficient.
Smart logistics

No matter if you ship to customers locally or globally, we have shipping covered with integrated carrier services for returns from 149 countries.

Focus on growing your business, don't let returns stop you!

Hassle-Free Returns

12Return allows your customers to create a digital return shipping label in a customer portal in your brand identity.

Smart Shipping

We have teamed up with UPS and DHL for drop-off and pickup transportation services in 149 countries.

Efficient Operations

12Return supports returns management operations in your in-house facilities or at your preferred logistics provider.
Returns Service

Connect your Return Bird account to our Managed Returns Service.

Growing brands are prepared for world-wide returns

Fairphone has implemented a reverse supply chain for commerce and warranty returns from resellers and end-users in Europe.

Remarkable has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.

Flowmotion has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.
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See 12Return in action

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Company

12Return is cloud-based software for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system enable (retail) brands and logistics service providers to deal with returns from anyone from anywhere.
 

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