In today's world, brands can reach customers worldwide, instantly, and seamlessly and sell products to them. Shipping physical products also involves returns. 12Return helps early-stage brands to deal with the challenges of worldwide product returns.
Customers expect a seamless experience when they ask for service and return a product. 12Return turns your returns process into a self-service that pleases your customer and makes your support agents more efficient.
No matter if you ship to customers locally or globally, we have shipping covered with integrated carrier services for returns from 149 countries.
12Return allows your customers to create a digital return shipping label in a customer portal in your brand identity.
12Return supports returns management operations in your in-house facilities or at your preferred logistics provider.
Fairphone has implemented a reverse supply chain for commerce and warranty returns from resellers and end-users in Europe.
Remarkable has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.
Flowmotion has implemented a reverse supply chain for commerce and warranty returns from end-users world-wide.