Modern supply chains need to deal with new challenges; customer centricity, circularity, and agility. 12Return helps enterprise brands to transform their reverse supply chain to manage the challenges of product returns in a changing economy.
12Returns customer communication interfaces allow you to offer a customer-centric and hassle-free returns process in your B2B, B2C, and D2C channels.
The 12Return platform allows you to implement and manage a global network of in-sourced or outsourced reverse logistics operations.
Lead the journey towards a circular economy by implementing return cycles in your supply chain for the return and redeployment of your products.
Somfy has transformed their reverse supply chain for commerce and after-sales returns from dealers and end-users in Europe.
Remeha has transformed their reverse supply chain for commerce and after-sales returns from dealers and end-users in Europe.
Philips has implemented a reverse supply chain for their subscription programs in Europe and United States.