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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN
Get in Touch

CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN

Make your after-sales service process customer-centric

In today's economy your sales and services processes need to be customer-centric and hassle-free. 12Return helps SMB's to become customer-centric with adding a self-service RMA portal to their existing business system.

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Customer-Centric

12Returns customer communication interfaces allow you to offer a customer-centric and hassle-free returns process in your B2B, B2C, and D2C channels.

Integrated

12Return easily integrates with your existing backend systems and turns your returns and after-sales business processes into future-proof customer-centric processes.

Scalable

12Return supports a start-small, scale-fast approach to transform your reverse supply chain in a step-by-step transition based on priorities and capabilities.
Returns Service

Connect your Return Bird account to our European Returns Service.

Great businesses offer a future-proof returns service to their customers

Interhiva has implemented a returns process for commerce and after-sales returns from dealers and end-users in Europe.

Remeha has transformed their reverse supply chain for commerce and after-sales returns from dealers and end-users in Europe.

Conrad has implemented a returns process for commerce and warranty returns from on-line purchases.
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Remeha
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Company

12Return is the leading cloud-based
solution for product returns
management in a customer-centric
and circular economy. The 12Return
platform streamlines the inflow of
product returns from customers and the redeployment of returned products.
 

12Return

Solutions

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