CUSTOMER RETURNS
Offer a better customer experience in any channel where customers return products.
RETURN BIRD
OPERATIONS
Run efficient operations in your in-house or outsourced warehouse.
RETURN DOCK
COMPANY TYPE
USE CASE
CUSTOMER RETURNS
Offer a better customer experience in any channel where customers return products.
RETURN BIRD
OPTIONS
OPERATIONS
Run efficient operations in your in-house or outsourced warehouse.
RETURN DOCK
OPTIONS
COMPANY TYPE
USE CASE
In today's economy your sales and services processes need to be customer-centric and hassle-free. 12Return helps SMB's to become customer-centric with adding a self-service RMA portal to their existing business system.
12Returns customer communication interfaces allow you to offer a customer-centric and hassle-free returns process in your B2B, B2C, and D2C channels.
12Return easily integrates with your existing backend systems and turns your returns and after-sales business processes into future-proof customer-centric processes.
12Return supports a start-small, scale-fast approach to transform your reverse supply chain in a step-by-step transition based on priorities and capabilities.
Interhiva has implemented a returns process for commerce and after-sales returns from dealers and end-users in Europe.
Remeha has transformed their reverse supply chain for commerce and after-sales returns from dealers and end-users in Europe.
Conrad has implemented a returns process for commerce and warranty returns from on-line purchases.
12Return supports (retail) brandsto deal with the challenges of product returns by connecting the customer returns process with in-house or outsourced reverse logistics operations.
