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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Run efficient returns management operations in your in-house or outsourced warehouse.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN
Get in Touch

CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURN BIRD

OPTIONS

RETURNS MANAGEMENT OPERATIONS

Run efficient returns management operations in your in-house or outsourced warehouse.

RETURN DOCK

OPTIONS

COMPANY TYPE

USE CASE

PLATFORM

LEARN

Make your after-sales service process customer-centric

In today's economy your sales and services processes need to be customer-centric and hassle-free. 12Return helps SMB's to become customer-centric with adding a self-service RMA portal to their existing business system.

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Customer-Centric

12Returns customer communication interfaces allow you to offer a customer-centric and hassle-free returns process in your B2B, B2C, and D2C channels.

Integrated

12Return easily integrates with your existing backend systems and turns your returns and after-sales business processes into future-proof customer-centric processes.

Scalable

12Return supports a start-small, scale-fast approach to transform your reverse supply chain in a step-by-step transition based on priorities and capabilities.
Returns Service

Connect your Return Bird account to our European Returns Service.

Great businesses offer a future-proof returns service to their customers

Interhiva has implemented a returns process for commerce and after-sales returns from dealers and end-users in Europe.

Remeha has transformed their reverse supply chain for commerce and after-sales returns from dealers and end-users in Europe.

Conrad has implemented a returns process for commerce and warranty returns from on-line purchases.
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Remeha
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Company

12Return is the leading cloud-based
solution for product returns
management in a customer-centric
and circular economy. The 12Return
platform streamlines the inflow of
product returns from customers and
the recovery of product value in a new
value chain.

12Return

Solutions

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