Digital returns to remove the friction from the customer return journey and to improve sales retention.
Personal dashboard for support agents to be in control of all returns and to gain insights from returns data.
Global and local carrier services for hassle-free, cost-effective, and sustainable returns from any customer anywhere.
Returns processing services in Europe and the United States for reuse of products in a cost-effective and sustainable way.
45% less time spent on irrelevant customer contact.
30% savings in freight spent with local shipping.
25% reduction in time and costs for restocking and reusing products
12return integrates with your favorite e-commerce system.
12return integrates with global and local carriers.
12return integrates with your marketplaces of choice.
12return partners with fulfillment and logistics service providers.
12return integrates with revalue channels.
12return integrates with your favorite productivity tools.
Documentation for users to work with 12return.
Documentation for developers to integrate with 12return.
The 12return program supports the transformation of your returns process.
12return takes data security seriously.
Whitepapers and more to inspire and rethink returns.
Join the 12return blog for more insights into returns management.
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12Return readiness for GDPR