Returns are boring, so try to make it easy for your support agents.

Power support agents to be in control of all returns, engage with your customers and learn from valuable insights from a unified returns process.

In control of all returns

Support agents can initiate a return for the customer and manage returns from start to finish. Return Profiling™ automation rules are the gatekeeper for accepting or rejecting returns in an intelligent way.

Understand the details of all return dimensions

Understand the aggregated details of returns to discover return profiles that help you build better return policies and processes.