--- title: Returns processing operations description: 12return gives operations teams the tools to run effective operations for receiving, reworking, restocking, and reusing returned products. --- [![12return transparent 270x63](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12return%20transparent%20270x63.png)](https://www.12return.com) - SOLUTIONS ### [Retain customers with frictionless returns An easy returns process with a local shipping experience that gives peace of mind to your customer.](https://www.12return.com/retain-customers-with-frictionless-returns) ### [Reduce time for fast refunds and restocking Effective returns processing and product disposition in your own warehouses or at your fulfillment provider.](https://www.12return.com/reduce-time-for-fast-refunds-and-restocking) ### [Reuse products for a new purpose Secure products for reselling to a new local customer or for reuse in any other way.](https://www.12return.com/reuse-products-for-a-new-purpose) - PRODUCTS ### [Return initiation Portals for end-customers and support agents to initiate returns for any return policy.](https://www.12return.com/return-portal) ### [Shipping & Tracking Integrated carriers services that can be used with your or our shipping rates.](https://www.12return.com/reverse-logistics) ### [Processing Tools and services for processing returns in your or our locations.](https://www.12return.com/operations) ### [Manage Personal dashboard for support agents and logistics teams to manage returns.](https://www.12return.com/merchant-dashboard) ### [Notifications & Messaging Tools to keep every person and system informed about the status of a return.](https://www.12return.com/notifications-messaging) ### [Data & Insights Tools to discover insights from the data of your returns process.](https://www.12return.com/data-insights) - RESOURCES ### [Program The 12return program has been designed to co-create success in your returns process.](https://www.12return.com/program) ### [Whitepapers Whitepapers and more to get inspired about returns management.](https://www.12return.com/whitepapers) ### [Developer Learn how to integrate with the 12return platform.](https://developer.returnbird.com/) ### [GDPR We take data security serious.](https://www.12return.com/general-data-protection-regulation) - COMPANY ### [Our story On a mission to transform the supply chain to be circular.](https://www.12return.com/our-story) ### [Contact Contact us at any time for a discussion about returns.](https://www.12return.com/contact) ### [Blog Get inspired about returns management.](https://www.12return.com/company/blog) ### [Newsroom Be informed about what's happening at 12return.](https://www.12return.com/company/newsroom) [CONTACT US](https://www.12return.com/contact) PROCESSING # In every returned box is a valuable product At 12return, we understand that keeping your operations running smoothly is important. That's why we have created a comprehensive set of tools to help you effectively manage the process of receiving, reworking, restocking, and reusing returned products. [GET DEMO](https://www.12return.com/demo) [LET'S TALK](https://www.12return.com/contact) ![Web_Operations](https://www.12return.com/hubfs/Website%20assets/Illustrations/Software%20and%20services/Web_Operations.png) ## Local operations, centralized visibility and control #### Your operations You have the flexibility to use the operations app in a way that best suits your needs. Whether you choose to use it for the operations process in your own warehouse or at your preferred 3PL, the app streamlines and simplifies the returns process for you. #### Our returns network All locations in our returns network utilize the operations app for receiving, sorting, and shipping returns. Once consolidated returns have been shipped from one of our locations, you can easily finalize the receiving process in your own warehouse, with all the data in one system. RECEIVING ### Fast processing for quick refunds and restocking Ensure you're ready to efficiently handle returned items by having all necessary information in one system before they arrive at your warehouse. DISPOSITION ### Effective disposition to prevent product waste Improve the reutilization of returned products with disposition actions like repacking, reworking, refurbishing, and repair. RE-COMMERCE ### Resale products to new customers Maximize the value of your products by either restocking them or listing them on your outlet channel or external re-commerce channels.  ### Benefits Check out some of the benefits of Processing for your returns process. #### 12return allows you to refund returns fairly and accurately, based on verified product conditions. #### By quickly restocking returned products for new resale, you will be able to improve inventory management and increase revenue. #### By receiving returns locally, you can save on costs and time. #### By storing returned products locally for sale to a new customer, you can improve inventory management and increase revenue. ## All-in-one returns management platform - #### Return Initiation - #### Shipping & Tracking - #### Processing - #### Manage - #### Notifications & Messaging - #### Data & Insights ![Return Initiation](https://www.12return.com/hubfs/Website%20assets/Images/Return%20Initiation%20900x600.jpg) ### Return initiation 12return provides portals for both end-customers and support agents to initiate returns for any return policy, making the return process easy and convenient for everyone involved. [LEARN MORE](https://www.12return.com/return-portal) [GET DEMO](https://www.12return.com/demo) ![Shipping & Tracking](https://www.12return.com/hubfs/Website%20assets/Images/shutterstock_1045035817.jpg) ### Shipping & Tracking Our integrated carrier services can be used with your own shipping rates or our rates, providing flexibility and convenience in the return process. [LEARN MORE](https://www.12return.com/reverse-logistics) [GET DEMO](https://www.12return.com/demo) ![Processing](https://www.12return.com/hubfs/Website%20assets/Images/Processing%20900x600.jpg) ### Processing Our tools and services are available for processing returns at either your own locations or our own, providing a flexible and adaptable solution for your business. [LEARN MORE](https://www.12return.com/operations) [GET DEMO](https://www.12return.com/demo) ![Manage](https://www.12return.com/hubfs/Website%20assets/Images/shutterstock_1786572482.jpg) ### Manage A personal dashboard for support agents and logistics teams allows easy management of returns, providing a streamlined and organized process for your business. [LEARN MORE](https://www.12return.com/merchant-dashboard) [GET DEMO](https://www.12return.com/demo) ![Notifications & Messaging](https://www.12return.com/hubfs/Website%20assets/Images/Notifications%20900x600.jpg) ### Notifications & Messaging With our tools, everyone involved, including all systems, will be kept informed about the status of a return, ensuring a transparent and efficient process for all parties. [LEARN MORE](https://www.12return.com/notifications-messaging) [GET DEMO](https://www.12return.com/demo) ![Data & Insights](https://www.12return.com/hubfs/Website%20assets/Images/Data%20900x600.jpg) ### Data & Insights Our tools enable you to gain valuable insights from the data of your returns process, allowing you to optimize and improve the process for both you and your customers. [LEARN MORE](https://www.12return.com/data-insights) [GET DEMO](https://www.12return.com/demo) ## Turn returns into a competitive advantage With 12return, you can connect the frontend and backend returns processes into a digital and physical returns process that is up to the challenges of returns. RETURNS ### Retain customers with frictionless returns An easy returns process with a local shipping experience that gives peace of mind to your customer. [LEARN MORE](https://www.12return.com/platform-overview) OPERATIONS ### Reduce time for fast refunds and restocking Handle returns in your preferred location or use our local return hubs in Europe and the United States. [LEARN MORE](https://www.12return.com/platform-overview) CIRCULARITY ### Reuse products for a new purpose Secure products for reselling to a new local customer or for reuse in any other way. [LEARN MORE](https://www.12return.com/platform-overview) ## See 12return in action [REQUEST A DEMO](https://www.12return.com/demo) 12return is a tech-powered returns service for cross-border commerce. On the 12return platform, you can connect the frontend and backend returns processes into a connected returns process that is up to the challenges of returns. ### Products - [Return Initiation](https://www.12return.com/return-portal) - [Shipping & Tracking](https://www.12return.com/reverse-logistics) - [Processing](https://www.12return.com/operations) - [Manage](https://www.12return.com/merchant-dashboard) - [Notifications & Messaging](https://www.12return.com/notifications-messaging) - [Data & Insights](https://www.12return.com/data-insights) ### Integrations - [E-commerce systems](https://www.12return.com/ecommerce-systems) - [Marketplaces](https://www.12return.com/market-places) - [Carrier services](https://www.12return.com/carrier-services) - [Productivity tools](https://www.12return.com/productivity-tools) - [Revalue channels](https://www.12return.com/revalue-channels) - [Fulfilment](https://www.12return.com/fulfillment) ### Resources - [Community](https://12return.circle.so/home) - [Program](https://www.12return.com/program) - [Partner program](https://www.12return.com/partner-program) - [Whitepapers](https://www.12return.com/whitepapers) - [GDPR](https://www.12return.com/general-data-protection-regulation) - [Developer](https://developer.12return.com/) ### Company - [Our story](https://www.12return.com/our-story) - [Contact](https://www.12return.com/contact) - [Blog](https://www.12return.com/company/blog) - [Newsroom](https://www.12return.com/company/newsroom) © 2024 12return is part of Shipcloud · All rights reserved · [Privacy Policy](https://www.12return.com/privacy-policy-website) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)