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12Return Blog

by Stef de Bont, on Mar 11, 2021 5:09:11 PM

Direct-to-Consumer commerce is booming. Volumes are exploding and the number of returns grows too. But it is not just the volume of returns that causes a headache. Do you recognize …

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Topics:returns managementreverse supply chain

by Editorial Staff, on Jan 5, 2021 3:02:12 PM

When you use Shopify to sell and ship direct-to-consumer, you need to be prepared for returns too. When customers return to you, they might return for different reasons and expect …

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Topics:return policyreturn toolshopify

by Editorial Staff, on Jan 5, 2021 2:18:56 PM

Over 1,000,000 businesses in 175 countries around the world have made over $200 billion USD in sales using Shopify. That is a concrete claim from the leading ecommerce system. With …

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Topics:returns managementshopifydirect to consumer

by Stef de Bont, on Dec 24, 2020 12:21:09 PM

At the end of 2020 we like to send you an update about what has happened at 12Return in 2020 and what will happen early 2021. The team at 12Return …

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Topics:customer journey

by Stef de Bont, on Nov 11, 2020 11:53:52 AM

The upcoming peak season will be the busiest in history. The global Covid-19 pandemic forces people to buy online. E-commerce is booming and so will be the shipments to handle, …

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Topics:returns managementreverse logisticsproduct returnsecommerce

by Editorial Staff, on Mar 11, 2020 2:27:51 PM

Companies who sell products to their customers need to be prepared for product returns. No matter if you ship to businesses or consumers, returns can occur for different reasons: The …

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Topics:rma portalrma softwarereturn tool

by Stef de Bont, on Jul 18, 2019 4:31:03 PM

Lately, it has been all over the news. The monster of on-line retail: Returns The first question is if returns really are a monster or just a fact of life …

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Topics:returns managementreverse supply chainreverse logisticscustomer journeyreturn policy

by Editorial Staff, on Jan 8, 2019 12:32:22 PM

Customer returns software is a typical piece of software that is unknown to many. Still, many brands and retailers are in the need for RMA software in order to deal …

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Topics:rma software

by Editorial Staff, on Jan 7, 2019 4:57:34 PM

When you sell and ship products to customers you need to be ready for returns too. Like it or not but customers do have multiple reasons to return the product …

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Topics:rma software

by Editorial Staff, on Sep 18, 2018 1:52:18 PM

As a result of big changes in supply chain management, warehouse management system software needs to evolve further to deal with another phenomenon: Returns. In regards to returns, 2 questions are relevant: …

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Topics:warehouse management systemwarehouse management system software