--- title: Newsroom description: Newsroom --- [![12return](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12%20return%20transparance%20back%20ground%20new%20resolution.svg)](https://www.12return.com) - PRODUCTS ## Software and services for cross-border returns ### [Return portal Digital returns to remove the friction from the customer return journey and to improve sales retention.](https://www.12return.com/return-portal) ### [Merchant dashboard Personal dashboard for support agents to be in control of all returns and to gain insights from returns data.](https://www.12return.com/merchant-dashboard) ### [International shipping Global and local carrier services for hassle-free, cost-effective, and sustainable returns from any customer anywhere.](https://www.12return.com/reverse-logistics) ### [Local returns processing Returns processing services in Europe and the United States for reuse of products in a cost-effective and sustainable way.](https://www.12return.com/local-returns-processing) - [SOLUTIONS](https://www.12return.com/customer-service) ## [Solutions for every team](https://www.12return.com/customer-service) ### [Customer service 45% less time spent on irrelevant customer contact.](https://www.12return.com/customer-service) ### [Logistics 30% savings in freight spent with local shipping.](https://www.12return.com/logistics_old) ### [Operations 25% reduction in time and costs for restocking and reusing products](https://www.12return.com/local-returns-processing) - [INTEGRATIONS](https://www.12return.com/ecommerce-systems) ## [Integrations with systems and service for your returns](https://www.12return.com/ecommerce-systems) ### [E-commerce systems 12return integrates with your favorite e-commerce system.](https://www.12return.com/ecommerce-systems) ### [Carrier services 12return integrates with global and local carriers.](https://www.12return.com/carrier-services) ### [Marketplaces 12return integrates with your marketplaces of choice.](https://www.12return.com/market-places) ### [Fulfillment 12return partners with fulfillment and logistics service providers.](https://www.12return.com/fulfillment) ### [Revalue channels 12return integrates with revalue channels.](https://www.12return.com/revalue-channels) ### [Productivity tools 12return integrates with your favorite productivity tools.](https://www.12return.com/productivity-tools) - [PRICING](https://www.12return.com/pricing_draft0001) - RESOURCES ## Resources to turn your returns process into an asset ### [Help center Documentation for users to work with 12return.](https://help.12return.com/en/) ### [Developer Documentation for developers to integrate with 12return.](https://developer.returnbird.com/) ### [Program The 12return program supports the transformation of your returns process.](https://www.12return.com/program) ### [GDPR 12return takes data security seriously.](https://www.12return.com/general-data-protection-regulation) ### [Whitepapers and more Whitepapers and more to inspire and rethink returns.](https://www.12return.com/whitepapers) ### [Blog Join the 12return blog for more insights into returns management.](https://www.12return.com/company/blog) - COMPANY ## We are 12return ### [Our story We are one...two...return.](https://www.12return.com/our-story) ### [Contact Contact us at any time.](https://www.12return.com/contact) ### [Demo Request a demo of our software and services.](https://www.12return.com/demo) ### [Partner program Become a partner in the 12return ecosystem.](https://www.12return.com/partner-program) ### [Newsroom Stay informed about what's happening at 12return.](https://www.12return.com/company/newsroom) [CONTACT](https://www.12return.com/contact) # Newsroom - [ALL](https://www.12return.com/company/newsroom/all) - [returns management](https://www.12return.com/company/newsroom/topic/returns-management) - [Keynote](https://www.12return.com/company/newsroom/topic/keynote) - [reverse logistics](https://www.12return.com/company/newsroom/topic/reverse-logistics) - [reverse supply chain](https://www.12return.com/company/newsroom/topic/reverse-supply-chain) - [12return](https://www.12return.com/company/newsroom/topic/12return) - [About Returns](https://www.12return.com/company/newsroom/topic/about-returns) - [Accenture Innovation Awards 2017](https://www.12return.com/company/newsroom/topic/accenture-innovation-awards-2017) - [F35](https://www.12return.com/company/newsroom/topic/f35) - [Research](https://www.12return.com/company/newsroom/topic/research) - [Service Logistics](https://www.12return.com/company/newsroom/topic/service-logistics) - [asset recovery](https://www.12return.com/company/newsroom/topic/asset-recovery) - [circular economy](https://www.12return.com/company/newsroom/topic/circular-economy) - [direct to consumer](https://www.12return.com/company/newsroom/topic/direct-to-consumer) - [ibm](https://www.12return.com/company/newsroom/topic/ibm) - [remanufacturing, refurbishment, repair, reuse](https://www.12return.com/company/newsroom/topic/remanufacturing-refurbishment-repair-reuse) - [warehouse management system software](https://www.12return.com/company/newsroom/topic/warehouse-management-system-software) 12return ### [Acquisition of 12return expands shipcloud’s service portfolio](https://www.12return.com/company/newsroom/acquisition-of-12return-expands-shipclouds-service-portfolio) The acquisition of 12return strengthens the unique proposition of shipcloud as multi-carrier parcel management platform with an advanced returns... Editorial Staff Dec 19, 2022 returns management ### [12return opens returns network in the United States](https://www.12return.com/company/newsroom/12return-opens-returns-network-in-the-united-states) 12return opens returns network for local returns in the United States. Editorial Staff Jan 25, 2022 returns management ### [12Return launches ReturnDock](https://www.12return.com/company/newsroom/12return-launches-returndock) ReturnDock is a global platform and network of local return centers that support brands that are active in Direct-to-Customer commerce. Editorial Staff Jan 10, 2020 returns management ### [Stef de Bont at Horizon 2019](https://www.12return.com/company/newsroom/stef-de-bont-speaks-at-logistics-distribution-0) Stef de Bont speaks at the Scansource Horizon 2019 event. Editorial Staff Jun 3, 2019 returns management ### [Stef de Bont presents at Logistics & Distribution](https://www.12return.com/company/newsroom/stef-de-bont-speaks-at-logistics-distribution) Stef de Bont speaks at Logistics & Distribution in 's-Hertogenbosch The Netherlands. Editorial Staff Feb 20, 2019 warehouse management system software ### [12Return Presents Return Dock](https://www.12return.com/company/newsroom/12return-presents-return-dock) 12Return Presents Return Dock Editorial Staff Oct 11, 2018 Keynote ### [Stef de Bont speaks at Nyenrode masterclass supply chain management](https://www.12return.com/company/newsroom/stef-de-bont-speaks-at-masterclass-supply-chain-management) Stef de Bont speaks at Nyenrode masterclass supply chain management Stef de Bont May 31, 2018 returns management ### [Stef de Bont speaks at CSCMP European Conference 2018](https://www.12return.com/company/newsroom/stef-de-bont-speaks-at-cscmp-european-conference-2018) Stef de Bont speaks at CSCMP European Conference 2018. Stef de Bont May 8, 2018 ### [12Return supports Earth Day](https://www.12return.com/company/newsroom/12return-supports-earth-day) 12Return supports Earth Day to stop plastic waste to poison our earth. Editorial Staff Apr 22, 2018 ### [12Return readiness for GDPR](https://www.12return.com/company/newsroom/12return-readiness-for-gdpr) 12Return readiness for GDPR Editorial Staff Jan 28, 2018 ### [12Return joins Web Summit 2017](https://www.12return.com/company/newsroom/12return-joins-web-summit-2017) 12Return joins Web Summit 2017 in Lisbon. Editorial Staff Oct 28, 2017 About Returns ### [12Return hosts ABOUT RETURNS '17](https://www.12return.com/company/newsroom/12return-hosts-about-returns-17) ABOUT RETURNS '17 is a brand new event to talk about the Reverse Supply Chain and Returns Management in a Customer Centric and Circular Economy. Editorial Staff Jul 14, 2017 Service Logistics ### [12Return joins Service Logistics Forum](https://www.12return.com/company/newsroom/12return-joins-service-logistics-forum) 12Return joins Service Logistics Forum Editorial Staff Jul 10, 2017 circular economy ### [12Return featured in ABN-AMRO report about Circular Economy](https://www.12return.com/company/newsroom/12return-featured-in-abn-amro-report-about-circular-economy) Returns management in a circular economy. Read the ABN-AMRO report "Alles van Waarde". Editorial Staff Jul 10, 2017 Accenture Innovation Awards 2017 ### [12Return joins Accenture Innovation Awards 2017](https://www.12return.com/company/newsroom/12return-joins-accenture-innovation-awards-2017) 12Return joins the Accenture Innovation Awards 2017 in the category "Circular Economy". Editorial Staff Jun 27, 2017 returns management ### [12Return opens US data center for North America expansion](https://www.12return.com/company/newsroom/12return-opens-us-data-center-to-prepare-for-north-america-expansion) The Netherlands-based 12Return has opened a US data center in the IBM Cloud to prepare for expansion in North America. Editorial Staff Jun 7, 2017 returns management ### [12Return contributes to Futureproof Logistics](https://www.12return.com/company/newsroom/12return-contributes-to-futureproof-logistics) 12Return contributes to Futureproof Logistics organised by the Topsector Logistiek. Editorial Staff May 11, 2017 returns management ### [12Return contributes to EC-IRP report](https://www.12return.com/company/newsroom/12return-contributes-to-promoting-remanufacturing-refurbishment-repair-and-direct-reuse-report) 12Return contributes to EC-IRP workshop on promoting Remanufacturing, Refurbishment, Repair, and Direct Reuse report Editorial Staff May 11, 2017 returns management ### [12Return joins OneLogistics for F-35 sustainment program](https://www.12return.com/company/newsroom/12return-joins-onelogistics-for-f-35-sustainment-program) 12Return joins OneLogistics for F-35 sustainment program Editorial Staff Apr 20, 2017 ### Get notified of new posts on the 12return blog Join the 12return blog for more insights into returns management. With 12return, you can connect the frontend and backend returns processes into a digital, integrated business process that is up to the challenges of returns and turns the returns process into an asset for your business. Made with ❤️ in The Netherlands, used by businesses and consumers around the world. ### Products - [Return portal](https://www.12return.com/return-portal) - [Merchant dashboard](https://www.12return.com/merchant-dashboard) - [International shipping](https://www.12return.com/reverse-logistics) - [Local returns processing](https://www.12return.com/local-returns-processing) ### Solutions - [Customer service](https://www.12return.com/customer-service) - [Logistics](https://www.12return.com/logistics_old) - [Operations](https://www.12return.com/operations) ### 12return - [Our story](https://www.12return.com/our-story) - [Contact us](https://www.12return.com/contact) - [Demo](https://www.12return.com/demo) - [Partner program](https://www.12return.com/partner-program) © 2022 12return All rights reserved [Privacy Policy](https://www.12return.com/privacy-policy-website) © 2021 Kalungi, Inc. - All Rights Reserved. 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