---
title: Local returns processing
description: Returns processing services in Europe and the United States for fast refund and resale in a cost-effective and sustainable way.
image: https://www.12return.com/hubfs/Website%20assets/Illustrations/Software%20and%20services/2.%20Local%20Returns.svg
---

[![12return transparent 270x63](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12return%20transparent%20270x63.png)](https://www.12return.com)

- SOLUTIONS
  
  ### [Retain customers with frictionless returns An easy returns process with a local shipping experience that gives peace of mind to your customer.](https://www.12return.com/retain-customers-with-frictionless-returns)
  
  
  
  ### [Reduce time for fast refunds and restocking Effective returns processing and product disposition in your own warehouses or at your fulfillment provider.](https://www.12return.com/reduce-time-for-fast-refunds-and-restocking)
  
  
  
  ### [Reuse products for a new purpose Secure products for reselling to a new local customer or for reuse in any other way.](https://www.12return.com/reuse-products-for-a-new-purpose)
- PRODUCTS
  
  ### [Return initiation Portals for end-customers and support agents to initiate returns for any return policy.](https://www.12return.com/return-portal)
  
  
  
  ### [Shipping & Tracking Integrated carriers services that can be used with your or our shipping rates.](https://www.12return.com/reverse-logistics)
  
  
  
  ### [Processing Tools and services for processing returns in your or our locations.](https://www.12return.com/operations)
  
  
  
  ### [Manage Personal dashboard for support agents and logistics teams to manage returns.](https://www.12return.com/merchant-dashboard)
  
  
  
  ### [Notifications & Messaging Tools to keep every person and system informed about the status of a return.](https://www.12return.com/notifications-messaging)
  
  
  
  ### [Data & Insights Tools to discover insights from the data of your returns process.](https://www.12return.com/data-insights)
- RESOURCES
  
  ### [Program The 12return program has been designed to co-create success in your returns process.](https://www.12return.com/program)
  
  
  
  ### [Whitepapers Whitepapers and more to get inspired about returns management.](https://www.12return.com/whitepapers)
  
  
  
  ### [Developer Learn how to integrate with the 12return platform.](https://developer.returnbird.com/)
  
  
  
  ### [GDPR We take data security serious.](https://www.12return.com/general-data-protection-regulation)
- COMPANY
  
  ### [Our story On a mission to transform the supply chain to be circular.](https://www.12return.com/our-story)
  
  
  
  ### [Contact Contact us at any time for a discussion about returns.](https://www.12return.com/contact)
  
  
  
  ### [Blog Get inspired about returns management.](https://www.12return.com/company/blog)
  
  
  
  ### [Newsroom Be informed about what's happening at 12return.](https://www.12return.com/company/newsroom)

[CONTACT US](https://www.12return.com/contact)

 LOCAL RETURN ADDRESS

# The solution to returns is local

Products that are shipped back to you should not travel the world and sit idle in a corner of the warehouse. Returned products should flow seamlessly through the returns process and not lose their value. Your customers can ship returns to a local return address for a fast and efficient turn-around in the returns process.

[GET DEMO](https://www.12return.com/demo)

![Local return address](https://www.12return.com/hubfs/Website%20assets/Illustrations/Software%20and%20services/3.%20Operations-01.svg)

## Global commerce, local returns

#### Europe

The European returns network exists of a central returns center, local return hubs, and local shipping in Europe with over 100,000 drop-off locations and pickup services.

#### United States

The United States returns network exists of a central returns center, local return hubs, and local shipping in the United States with 42,000 drop-off locations and pickup services.

## Your local return address

12return offers a managed returns service for merchants that ship in or to customers in Europe and the United States.

![Europe_02](https://www.12return.com/hubfs/Website%20assets/Images/Europe_02.png "Europe_02")

 SHIPPING

### Local shipping rates

Take advantage of local shipping rates in Europe and the United States.

 LOCAL RETURN ADDRESS

### Fast scan for a fast refund

Ship returns to a local hub and use the first receiving scan for a fast refund.

 RETURN CENTER

### Keep returns local

Receive, inspect, rework, and restock returned products locally for a fast and effective turn-around.

#### Local return address

You can set up local return addresses and use them in your returns process.

#### Receiving

Returns can be received, checked, and sorted for delivery to your warehouse or any other location.

#### Inventory

Returns are sorted and stored until delivery takes place.

#### Consolidated returns

We ship consolidated returns to your warehouse or any other location.

#### Grading

Returned products can be graded to separate good from bad.

#### Disposition

B-graded products can be repacked, repaired, refurbished, or recycled.

#### Fulfillment

We work with local fulfillment partners who offer fulfillment for the resale of returned products.

#### Recommerce

12return integrates with recommerce channels and partners for resale of renewed products.

PARTNER PROGRAM

### Are you a 3PL and do you offer return services?

We have packed 12return software into a partnership program for innovative fulfillment and logistics service providers who like to offer services for returns.

[BECOME A PARTNER](https://www.12return.com/partner-program)

## Turn returns into a competitive advantage

With 12return, you can connect the frontend and backend returns processes into a digital and physical returns process that is up to the challenges of returns.

 RETURNS

### Retain customers with frictionless returns

An easy returns process with a local shipping experience that gives peace of mind to your customer.

[LEARN MORE](https://www.12return.com/returns)

 OPERATIONS

### Reduce time for fast refunds and restocking

Handle returns in your preferred location or use our local return hubs in Europe and the United States.

[LEARN MORE](https://www.12return.com/return-operations)

 CIRCULARITY

### Reuse products for a new purpose

Restock products for reselling to a new local customer or for reuse in any other way.

[LEARN MORE](https://www.12return.com/circularity)

## See 12return in action

[REQUEST A DEMO](https://www.12return.com/demo)

12return is a tech-powered returns service for cross-border commerce. On the 12return platform, you can connect the frontend and backend returns processes into a connected returns process that is up to the challenges of returns.

### Products

- [Return Initiation](https://www.12return.com/return-portal)
- [Shipping & Tracking](https://www.12return.com/reverse-logistics)
- [Processing](https://www.12return.com/operations)
- [Manage](https://www.12return.com/merchant-dashboard)
- [Notifications & Messaging](https://www.12return.com/notifications-messaging)
- [Data & Insights](https://www.12return.com/data-insights)

### Integrations

- [E-commerce systems](https://www.12return.com/ecommerce-systems)
- [Marketplaces](https://www.12return.com/market-places)
- [Carrier services](https://www.12return.com/carrier-services)
- [Productivity tools](https://www.12return.com/productivity-tools)
- [Revalue channels](https://www.12return.com/revalue-channels)
- [Fulfilment](https://www.12return.com/fulfillment)

### Resources

- [Community](https://12return.circle.so/home)
- [Program](https://www.12return.com/program)
- [Partner program](https://www.12return.com/partner-program)
- [Whitepapers](https://www.12return.com/whitepapers)
- [GDPR](https://www.12return.com/general-data-protection-regulation)
- [Developer](https://developer.12return.com/)

### Company

- [Our story](https://www.12return.com/our-story)
- [Contact](https://www.12return.com/contact)
- [Blog](https://www.12return.com/company/blog)
- [Newsroom](https://www.12return.com/company/newsroom)

© 2024 12return is part of Shipcloud · All rights reserved · [Privacy Policy](https://www.12return.com/privacy-policy-website)

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