Whitepapers and more

We have written down our experiences to inspire you to improve your returns process.


Introduction to returns management

On this page we explain the Why, How, and What about returns management.


Returns Management

Get our free ebook on how you can level up your returns process.


Prepared for returns in the peak season and beyond

Free whitepaper to check if your returns process is ready for peak season and beyond.


Improving the customer return experience

We have analyzed thousands of automated returns to find ways to further improve the customer experience.


Checklist for selecting returns software

Be prepared when you are about to select returns software. We have created a useful checklist for you.


Write your reverse supply chain manifesto

When you start improving your returns process, it is important to align your plans with all teams in your company.


What does RMA stand for?

What is an RMA? What is an RMA number? What does RMA stand for? RMA explained.


Returns for early-stage startups

This white paper helps early-stage brands deal with the challenges of worldwide product returns.


Evaluate returns process

This white paper helps direct-to-consumer brands to evaluate their returns process.

Do you need more inspiration?