An easy returns process with a local shipping experience that gives peace of mind to your customer.
Effective returns processing and product disposition in your own warehouses or at your fulfillment provider.
Secure products for reselling to a new local customer or for reuse in any other way.
Portals for end-customers and support agents to initiate returns for any return policy.
Integrated carriers services that can be used with your or our shipping rates.
Tools and services for processing returns in your or our locations.
Personal dashboard for support agents and logistics teams to manage returns.
Tools to keep every person and system informed about the status of a return.
Tools to discover insights from the data of your returns process.
Get involved with the 12return Community to connect, share, and engage with the community and build relationships.
The 12return program has been designed to co-create success in your returns process.
Join our partner program to co-create success in returns management.
Whitepapers and more to get inspired about returns management.
We take data security serious.
Learn how to integrate with the 12return platform.
On a mission to transform the supply chain to be circular.
Contact us at any time for a discussion about returns.
Get inspired about returns management.
Be informed about what's happening at 12return.
We have written down our experiences to inspire you to improve your returns process.
On this page we explain the Why, How, and What about returns management.
Get our free ebook on how you can level up your returns process.
Get the Rethink Returns Playbook for designing your connected returns process.
Evaluate the WHY for transforming your reverse supply chain.
Free whitepaper to check if your returns process is ready for peak season and beyond.
We have analyzed thousands of automated returns to find ways to further improve the customer experience.
Be prepared when you are about to select returns software. We have created a useful checklist for you.
When you start improving your returns process, it is important to align your plans with all teams in your company.
What is an RMA? What is an RMA number? What does RMA stand for? RMA explained.
This white paper helps early-stage brands deal with the challenges of worldwide product returns.
This white paper helps direct-to-consumer brands to evaluate their returns process.