An overview of the returns management platform.
Retain customers with frictionless returns.
Reduce time for fast refunds and restocking.
Reuse products for a new purpose.
45% less time spent on irrelevant customer contact.
30% savings in freight spent with local shipping.
25% reduction in time and costs for restocking and reusing products
12return integrates with your favorite e-commerce system.
12return integrates with global and local carriers.
12return integrates with your marketplaces of choice.
12return partners with fulfillment and logistics service providers.
12return integrates with revalue channels.
12return integrates with your favorite productivity tools.
Documentation for users to work with 12return.
Documentation for developers to integrate with 12return.
The 12return program supports the transformation of your returns process.
12return takes data security seriously.
Whitepapers and more to inspire and rethink returns.
Join the 12return blog for more insights into returns management.
We have written down our experiences to inspire you to improve your returns process.
On this page we explain the Why, How, and What about returns management.
Get our free ebook on how you can level up your returns process.
Free whitepaper to check if your returns process is ready for peak season and beyond.
We have analyzed thousands of automated returns to find ways to further improve the customer experience.
Be prepared when you are about to select returns software. We have created a useful checklist for you.
When you start improving your returns process, it is important to align your plans with all teams in your company.
What is an RMA? What is an RMA number? What does RMA stand for? RMA explained.
This white paper helps early-stage brands deal with the challenges of worldwide product returns.
This white paper helps direct-to-consumer brands to evaluate their returns process.