Have you already used the checklist selecting RMA software?
Companies that sell products need to be prepared for product returns. To manage product returns in the Reverse Supply Chain, you need a variety of software tools that somehow have to work together. Or do you need a single tool that does it all? Here is a useful checklist when considering upgrading your RMA Software.
Checklist topics:
- Strategic;
- Customer Service;
- Reverse Supply Chain;
- Administration;
- Reporting & Analytics;
- Team Collaboration;
- Integrations;
- Configuration;
- Onboarding, Support & Success;
- Return-on-investment.
