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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

Checklist Selecting RMA Software

Companies that sell products need to be prepared for product returns. To manage product returns in the Reverse Supply Chain, you need a variety of software tools that somehow have to work together. Or do you need a single tool that does it all? Here is a useful checklist when considering to upgrade your RMA Software.

Checklist topics:

  1. Strategic;
  2. Customer Service;
  3. Reverse Supply Chain;
  4. Administration;
  5. Reporting & Analytics;
  6. Team Collaboration;
  7. Integrations;
  8. Configuration;
  9. Onboarding, Support & Success;
  10. Return-on-investment.

Checklist_RMA_Software

Download Checklist