--- title: Checklist RMA Software description: Here is a useful checklist when considering to upgrade your Product Returns Management or RMA Software. --- [![12return transparent 270x63](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12return%20transparent%20270x63.png)](https://www.12return.com) - SOLUTIONS ### [Retain customers with frictionless returns An easy returns process with a local shipping experience that gives peace of mind to your customer.](https://www.12return.com/retain-customers-with-frictionless-returns) ### [Reduce time for fast refunds and restocking Effective returns processing and product disposition in your own warehouses or at your fulfillment provider.](https://www.12return.com/reduce-time-for-fast-refunds-and-restocking) ### [Reuse products for a new purpose Secure products for reselling to a new local customer or for reuse in any other way.](https://www.12return.com/reuse-products-for-a-new-purpose) - PRODUCTS ### [Return initiation Portals for end-customers and support agents to initiate returns for any return policy.](https://www.12return.com/return-portal) ### [Shipping & Tracking Integrated carriers services that can be used with your or our shipping rates.](https://www.12return.com/reverse-logistics) ### [Processing Tools and services for processing returns in your or our locations.](https://www.12return.com/operations) ### [Manage Personal dashboard for support agents and logistics teams to manage returns.](https://www.12return.com/merchant-dashboard) ### [Notifications & Messaging Tools to keep every person and system informed about the status of a return.](https://www.12return.com/notifications-messaging) ### [Data & Insights Tools to discover insights from the data of your returns process.](https://www.12return.com/data-insights) - RESOURCES ### [Program The 12return program has been designed to co-create success in your returns process.](https://www.12return.com/program) ### [Whitepapers Whitepapers and more to get inspired about returns management.](https://www.12return.com/whitepapers) ### [Developer Learn how to integrate with the 12return platform.](https://developer.returnbird.com/) ### [GDPR We take data security serious.](https://www.12return.com/general-data-protection-regulation) - COMPANY ### [Our story On a mission to transform the supply chain to be circular.](https://www.12return.com/our-story) ### [Contact Contact us at any time for a discussion about returns.](https://www.12return.com/contact) ### [Blog Get inspired about returns management.](https://www.12return.com/company/blog) ### [Newsroom Be informed about what's happening at 12return.](https://www.12return.com/company/newsroom) [CONTACT US](https://www.12return.com/contact) ACADEMY # Checklist selecting RMA software Companies that sell products need to be prepared for product returns. To manage product returns in the Reverse Supply Chain, you need a variety of software tools that somehow have to work together. ![Book_Background](https://www.12return.com/hs-fs/hubfs/Website%20assets/Images/Book_Background.jpg?width=960&height=640&name=Book_Background.jpg) ## Have you already used the checklist selecting RMA software? Companies that sell products need to be prepared for product returns. To manage product returns in the Reverse Supply Chain, you need a variety of software tools that somehow have to work together. Or do you need a single tool that does it all? Here is a useful checklist when considering upgrading your RMA Software. Checklist topics: - Strategic; - Customer Service; - Reverse Supply Chain; - Administration; - Reporting & Analytics; - Team Collaboration; - Integrations; - Configuration; - Onboarding, Support & Success; - Return-on-investment. GET THE CHECKLIST Use this checklist when you are evaluating new software for your returns process. ## Software and services for your returns [GET A DEMO](https://www.12return.com/demo) [LET'S TALK](https://www.12return.com/contact) 12return is a tech-powered returns service for cross-border commerce. On the 12return platform, you can connect the frontend and backend returns processes into a connected returns process that is up to the challenges of returns. ### Products - [Return Initiation](https://www.12return.com/return-portal) - [Shipping & Tracking](https://www.12return.com/reverse-logistics) - [Processing](https://www.12return.com/operations) - [Manage](https://www.12return.com/merchant-dashboard) - [Notifications & Messaging](https://www.12return.com/notifications-messaging) - [Data & Insights](https://www.12return.com/data-insights) ### Integrations - [E-commerce systems](https://www.12return.com/ecommerce-systems) - [Marketplaces](https://www.12return.com/market-places) - [Carrier services](https://www.12return.com/carrier-services) - [Productivity tools](https://www.12return.com/productivity-tools) - [Revalue channels](https://www.12return.com/revalue-channels) - [Fulfilment](https://www.12return.com/fulfillment) ### Resources - [Community](https://12return.circle.so/home) - [Program](https://www.12return.com/program) - [Partner program](https://www.12return.com/partner-program) - [Whitepapers](https://www.12return.com/whitepapers) - [GDPR](https://www.12return.com/general-data-protection-regulation) - [Developer](https://developer.12return.com/) ### Company - [Our story](https://www.12return.com/our-story) - [Contact](https://www.12return.com/contact) - [Blog](https://www.12return.com/company/blog) - [Newsroom](https://www.12return.com/company/newsroom) © 2024 12return is part of Shipcloud · All rights reserved · [Privacy Policy](https://www.12return.com/privacy-policy-website) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)