Checklist Selecting RMA Software

Companies that sell products need to be prepared for product returns. To manage product returns in the Reverse Supply Chain, you need a variety of software tools that somehow have to work together. Or do you need a single tool that does it all? Here is a useful checklist when considering to upgrade your RMA Software.

Checklist topics:

  1. Strategic;
  2. Customer Service;
  3. Reverse Supply Chain;
  4. Administration;
  5. Reporting & Analytics;
  6. Team Collaboration;
  7. Integrations;
  8. Configuration;
  9. Onboarding, Support & Success;
  10. Return-on-investment.

Checklist_RMA_Software

Download Checklist