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The 12Return platform orchestrates and automates the Return-to-Value process


Flexible software products on the 12Return platform


The 12Return Program makes your digital transformation journey a success

For any return

Solutions for any type of return you deal with

For any business function

Solutions for the challenges in any team


Checklist Selecting RMA Software

Companies that sell products need to be prepared for product returns. To manage product returns in the Reverse Supply Chain, you need a variety of software tools that somehow have to work together. Or do you need a single tool that does it all? Here is a useful checklist when considering to upgrade your RMA Software.

Checklist topics:

  1. Strategic;
  2. Customer Service;
  3. Reverse Supply Chain;
  4. Administration;
  5. Reporting & Analytics;
  6. Team Collaboration;
  7. Integrations;
  8. Configuration;
  9. Onboarding, Support & Success;
  10. Return-on-investment.


Download Checklist