by Editorial Staff, on Sep 18, 2018 1:52:18 PM
GENERAL
Build a unified reverse supply chain and returns management process on a single platform.
RETURN BIRD
Streamline customer returns in any channel where customers return products.
RETURN DOCK
Receive and Grade returned products in your in-house or outsourced warehouse.
COMPANY TYPE
USE CASE
GENERAL
Build a unified reverse supply chain and returns management process on a single platform.
RETURN BIRD
Streamline customer returns in any channel where customers return products.
RETURN DOCK
Receive and Grade returned products in your in-house or outsourced warehouse.
COMPANY TYPE
USE CASE
by Editorial Staff, on Sep 18, 2018 1:52:18 PM
As a result of big changes in supply chain management, warehouse management system software needs to evolve further to deal with another phenomenon: Returns.
In regards to returns, 2 questions are relevant:
In a previous blog we concluded that it makes sense to have a dedicated returns management system taking care of product grading and storage of non-grade A products. This means that the warehouse management system (WMS) should not handle returns from the moment they arrive at the warehouse. The WMS should only handle pre-screened grade-A products.
So in a warehouse management system demo we would like to see an integration with a dedicated returns management system.
So, the next question would be:
Typically, a WMS needs a pre-alert to be notified about an incoming shipment containing products in good condition. This means that the returns management system should provide the WMS with a pre-alert for all returned products that have been received as grade-A in the returns management system.
Stay informed about what happens at 12Return and in the reverse supply chain.
The 12Return platform enables companies in any industry to deal with the challenges of product returns in a customer-centric and circular economy.