by Editorial Staff, on Sep 18, 2018 1:52:18 PM
GENERAL
Build a unified reverse supply chain and returns management process on a single platform.
RETURN BIRD
Streamline customer returns in any channel where customers return products.
RETURN DOCK
Receive and Grade returned products in your in-house or outsourced warehouse.
COMPANY TYPE
USE CASE
GENERAL
Build a unified reverse supply chain and returns management process on a single platform.
RETURN BIRD
Streamline customer returns in any channel where customers return products.
RETURN DOCK
Receive and Grade returned products in your in-house or outsourced warehouse.
COMPANY TYPE
USE CASE
by Editorial Staff, on Sep 18, 2018 1:52:18 PM
As a result of big changes in supply chain management, warehouse management system software needs to evolve further to deal with another phenomenon: Returns.
In regards to returns, 2 questions are relevant:
In a previous blog we concluded that it makes sense to have a dedicated returns management system taking care of product grading and storage of non-grade A products. This means that the warehouse management system (WMS) should not handle returns from the moment they arrive at the warehouse. The WMS should only handle pre-screened grade-A products.
So in a warehouse management system demo we would like to see an integration with a dedicated returns management system.
So, the next question would be:
Typically, a WMS needs a pre-alert to be notified about an incoming shipment containing products in good condition. This means that the returns management system should provide the WMS with a pre-alert for all returned products that have been received as grade-A in the returns management system.
Stay informed about what happens at 12Return and in the reverse supply chain.