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What does RMA stand for?

What is an RMA? What is an RMA number? What does RMA stand for? RMA explained:

  • RMA stands for Return Merchandise Authorization or Return Material Authorization;
  • An RMA is a formal authorization to return products to the original seller of the products;
  • The RMA authorizes the buyer to return products to the seller;
  • The RMA guarantees the buyer to receive a service from the seller (e.g. a refund) when the products have been received in the agreed condition;
  • An RMA number is a number that represents a shipment of returned products;
  • The RMA number is used for shipping and receiving the products;
  • An RMA can be created when a delivery includes a preprinted return label;
  • An RMA can be created on-demand after registration of a return request;
  • An RMA is created in the Returns Authorization process;
  • When the RMA has been submitted, the customer can ship the return.
  • When the products have been delivered to the seller, the receiving process starts;
  • When the products have been received and checked, the returns settlement process starts to offer the agreed service (e.g. refund, product replacement) to the customer.
  • Many e-commerce systems such as Shopify support the RMA process with external return tools.
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