What does RMA stand for?
What is an RMA? What is an RMA number? What does RMA stand for? RMA explained:
- RMA stands for Return Merchandise Authorization or Return Material Authorization;
- An RMA is a formal authorization to return products to the original seller of the products;
- The RMA authorizes the buyer to return products to the seller;
- The RMA guarantees the buyer to receive a service from the seller (e.g. a refund) when the products have been received in the agreed condition;
- An RMA number is a number that represents a shipment of returned products;
- The RMA number is used for shipping and receiving the products;
- An RMA can be created when a delivery includes a preprinted return label;
- An RMA can be created on-demand after registration of a return request;
- An RMA is created in the Returns Authorization process;
- When the RMA has been submitted, the customer can ship the return.
- When the products have been delivered to the seller, the receiving process starts;
- When the products have been received and checked, the returns settlement process starts to offer the agreed service (e.g. refund, product replacement) to the customer.
- Many e-commerce systems such as Shopify support the RMA process with external return tools.