CUSTOMER RETURNS EXPERIENCE
Offer customers a better returns experience on any channel they buy from you.
RETURN BIRD
RETURNS MANAGEMENT OPERATIONS
Efficient returns management operations for better redeployment of returned products.
RETURN DOCK
COMPANY TYPE
USE CASE
CUSTOMER RETURNS EXPERIENCE
Offer customers a better returns experience on any channel they buy from you.
RETURN BIRD
OPTIONS
RETURNS MANAGEMENT OPERATIONS
Efficient returns management operations for better redeployment of returned products.
RETURN DOCK
OPTIONS
COMPANY TYPE
USE CASE
The returns process with the customer can be managed in a manual and in an automated way. More and more companies have implemented an automated, often called an Amazon-like, returns process.
Despite the fact that an automated returns process brings many advantages, it is not the holy grail for taking away all return challenges.
We have studied thousands of automated returns and we have found several areas for improvement.
We like to share the findings with you.