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Platform

The 12Return platform orchestrates and automates the Return-to-Value process

Products

Flexible software products on the 12Return platform

Program

The 12Return Program makes your digital transformation journey a success

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Returning Value In Your Supply Chain

12Return is cloud-based software that enables brands in any industry to transform their reverse supply chain and to manage the challenges of product returns in a changing economy. 

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Transform and Digitize

Increase Visibility

Building your entire reverse supply chain on one platform gives end-to-end visibility.

Interact with your customer

Engaging your customer in the returns process improves service in the customer return journey.

Your Returns Process

Work More Efficient

Streamlining processes and unifying data makes employees more efficient in their daily work.

Transform to Circularity

Implementing a circular supply chain enables the recovery of returned products in a new value chain.

1.2.Return: The Returns Management Platform

The 12Return platform orchestrates and automates the Return-to-Value process and serves as the connection between your front-end CRM and back-end ERP systems.
Return-to-Value

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Rich Features

12RETURN BRINGS VALUE TO THE CUSTOMER-CENTRIC AND CIRCULAR ECONOMY

The 12Return platform orchestrates and automates the Return-to-Value process and serves as the connection between your CRM and ERP systems. 12Return products streamline the customer return journey, the operations process in your return center, and the revalue of returned products.

Return Bird

Return Dock

Return Suite

Return Bird organises the customer return journey.

Return Dock takes care of returns at the receiving dock.

Return Suite organises your entire returns process.

Features:

  • Customer RMA Portal
  • Return policies
  • Carrier services
  • Status updates

Features:

  • Receiving and Grading
  • Inventory
  • Disposition
  • Vendors

Features:

  • Control Tower
  • Dashboard
  • Insights
Schedule Demo

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Returns Management

In a Customer-Centric and Circular Economy.

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