Get in Touch


All-in returns service for your cross-border returns.


Software-as-a-service for your returns process.


Returns software for logistics service providers.

Free Pack
Buy Now

Returns Management Platform for Direct-to-Consumer commerce


With 12Return, you can connect the frontend and backend returns processes into a digital, integrated business process that is up to the challenges of returns and adds sustainable value to your business.


Why 12Return Solutions


illustration total-1

Returns have two dimensions. 12Return connects the dots.


Customers return products

Customers might want to return a product to you in different phases while using the product. The return event is an opportunity to engage with your customer to offer service and to achieve sales retention.


Products are returned

Products that are shipped back to you should not travel the world and sit idle in a corner of the warehouse. Returned products should flow seamlessly through the reverse supply chain and not lose their value.

Enabling a circular supply chain for sustainable commerce


Focus on happy and returning customers

Leverage customer communication in the returns process to minimize refunds and maximize exchanges or repurchases.


Minimize the costs and footprint of returns

Reduce the financial and environmental impact of returns by optimizing local reverse logistics and returns processing.


Avoid inventory write-off and become circular

Evolve your returns process to become circular by maximizing the reuse of returned products in any possible way.

Get your future-proof Triple R returns process.



Let's have a conversation.

Contact Us