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No matter where returns come from, 12Return has the solution to manage them.

12Return is the platform that connects and organizes everything in your Reverse Supply Chain.

Why Go 12Return ›Discover 12Return ›

Revolutionizing Reverse Logistics

REVERSE SUPPLY CHAIN PLATFORM

Supply Chain Control

Give your teams and partners all tools to beat the returns challenge together. Unify processes and data to a golden return record.

Flexible & Scalable

The only 100% open platform to work with your prefered logistics, fulfilment, repair, and asset-recovery partners. Full flexibility, no vendor lock-in.

Undiscovered Value

Leverage new interactions in the customer journey. Bring returned products to life in a new value chain.

Service

Complete toolset for your customer service agents to manage returns effectively. Read more ...

Operations

Complete toolset for your warehouse operators to grade and disposition products efficiently. Read more ...

Logistics

Flexible module to define return policies and integration with carriers like UPS and DHL. Read more ...

Self-Service

Friendly RMA Portal for your customer to create a return and shipping label. Read more ...

Insights

Flexible dashboards to unlock the information from your returns process. Read more ...

Integration

Full suite of APIs to integrate 12Return with the systems you already work with. Read more ...

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CHECKLIST RMA SOFTWARE