Get in Touch

PLATFORM

The 12Return platform orchestrates and automates the returns process and connects with your CRM and ERP systems.

Platform

CUSTOMER RETURN JOURNEY

Future-proof customer return journey and automated return policy to streamline the inflow of product returns from customers.

Engaged customer

RETURN CENTER OPERATIONS

Efficient receiving, grading, and disposition of returned products to reduce operations costs and to minimize inventory write-off.

Smooth operator

Menu
Free Pack
Buy Now

Hero Illustration@1x

Reverse Supply Chain Platform for Product Returns

12Return is cloud-based software that enables brands in any industry to manage the challenges of product returns in a customer-centric and circular economy.

 Your Returns Process Schedule Demo

Companies of all sizes trust 12Return for their reverse supply chain
Somfy_gray_150x150.png
Fairphone.png
remarkable_gray_150x150
Philips_150x150

img_engaged_customer@1x

ENGAGED CUSTOMER

Customer Return Journey

Future-proof customer return journey and automated return policy to streamline the inflow of product returns from customers.

Engaged customer

img_operation@1x

SMOOTH OPERATOR

Return Center Operations

Efficient receiving, grading, and disposition of returned products to reduce operations costs and to minimize inventory write-off.

Smooth operator

In Control of Returns

Happy customers

Leverage new customer interactions and improve service in the customer journey with a hassle-free and reliable returns process.

Full visibility

Track returns in the entire reverse supply chain with a unified returns management process on a single platform.

Efficient teams

Make customer service and warehouse employees more efficient with the right tools for their daily work.

Return on investment

Deal with returns and recover the value of returned products with an agile returns management process.

Full Stack Returns Process

Run your entire reverse supply chain with 12Return. Simply connected to your CRM and ERP systems.

img_return_management_process

COMING THIS SUMMER

RETURN PROFILING

Join Webinar 

Return Profiling

Contact us

For a personal evaluation of the challenges in your reverse supply chain

Get in Touch