Building your entire reverse supply chain on one platform gives end-to-end visibility.
Engaging your customer in the returns process improves service in the customer return journey.
Streamlining processes and unifying data makes employees more efficient in their daily work.
12Return offers complete Return-to-Value capabilities for the reverse supply chain. 12Return streamlines the customer return journey, the operations process in your return center, and the revalue of returned products.
The 12Return platform orchestrates and automates the Return-to-Value process and serves as the connection between your CRM and ERP systems.
Return Bird and Return Dock streamline the customer return journey, the operations process in your return center, and the revalue of returned products. Return Suite is your reverse supply chain Control Tower.
Understanding the why, how and what of transforming your reverse supply chain is important to achieve the targeted value. The 12Return Program is designed to make this transformation journey a success.