12Return allows businesses to implement a process for product returns. Our Growth Stack supports a step-by-step approach to improve communication, to streamline operational execution and to unlock value from returned products.
Communicate
Power your customer and your teams to work seamlessly together in a friendly, efficient and reliable returns process.
Operate
Build a flexible and scalable foundation for reverse logistics and returns processing.
Accelerate
Gain valuable insights from your returns process to prevent unwanted, to stimulate wanted returns and to recover value from returned products.
Be Prepared for Product Returns
Lead the Customer Centric and Circular Economy
Power your customer to manage their return service
Allow your customer to register a return, create a return label and track the status at any time.
Be in control not surprised by returns
Authorise returns manually or automatically to make the right decision for the further process.
Ship the best way, to the right destination
Automate the routing and transportation to improve the efficiency and effectiveness of reverse logistics.
Improve your bottom line
Save operational costs and improve inventory cycle times with a fast and efficient returns process.
Handle returns fast and efficient to recover value
Eliminate exceptions, disruptions and inefficiencies in the physical and administrative process.
Keep your customer informed not waiting
Send automated status updates to keep your customer informed about the service they have asked for.
Track returns in the reverse supply chain
Have a clear view on everything that happens and has happened in your reverse supply chain.
Make happy customers
Leverage a contact moment with your customer to build a better relation.
Trusted by beautiful companies
Leaders in the customer centric and circular economy
