Overview

Returns Management Platform for product returns.

Frontend Solution

Streamline the inflow of product returns from customers.

Backend Solution

Optimize the process of receiving and grading returned products.

Total Solution

All-in-one Return Bird and Return Dock.

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Returns are customers asking for service and products coming back.

Two challenges. One solution. 1. 2. Return.

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For Leading Brands in Direct-to-Customer Commerce

Returns management software & service for your reverse supply chain.

Returns management software

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform streamlines the inflow of product returns from customers and the recovery of product value in a new value chain.

Schedule Demo

Frontend  service solution

Backend operations solution

Total returns management solution

Streamline the process how returns come to you. Improve customer satisfaction in any sales channel that creates returns. Reduce freight spend with an automated return policy.

Optimise the process of receiving and grading returned products in your in-sourced or outsourced return center(s). Improve process cycle time, reduce operating costs and avoid inventory depreciation.

Connect your frontend and backend returns process into a single business process. Integrate all systems and partners into a flexible and scalable reverse supply chain ecosystem.

Return Bird
Return Dock
Return Suite

Improving the Customer Return Experience

In an automated returns process

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Returns management software
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