CUSTOMER RETURNS
Offer a better customer experience in any channel where customers return products.
RETURN BIRD
OPERATIONS
Run efficient operations in your in-house or outsourced warehouse.
RETURN DOCK
COMPANY TYPE
USE CASE
CUSTOMER RETURNS
Offer a better customer experience in any channel where customers return products.
RETURN BIRD
OPTIONS
OPERATIONS
Run efficient operations in your in-house or outsourced warehouse.
RETURN DOCK
OPTIONS
COMPANY TYPE
USE CASE
There are many return tools out there. However, most of them only work with one commerce system, support just one return policy, and only support domestic returns.
Initiate Returns | Authorize Returns | Ship Returns | Track Returns
The 12Return Order Connector retrieves all relevant order data from any commerce system to simplify creating a return.
12Return supports shipping from 146 countries and allows you to offer a uniform returns process to any customer, no matter where they are.
12Return allows you to set up different return policies for any reason customers want to return, like returns, exchanges, and warranty.
Authorize returns automatically, manually, or define smart automation rules to manage returns authorization at scale.
Define smart routing rules to automate shipping from any customer location to a designated returns center.
Use your (or our) UPS or DHL account for domestic and international system. 12Return has covered the integrations for you.
Define beautiful email templates to automatically send status updates to your customer.
Deploy 12Return in your return centers to streamline operations or connect the 12Return return tool to your existing backend systems.
Understand where returns come from and why. Unlock valuable insights from unified return data.
12Return supports (retail) brandsto deal with the challenges of product returns by connecting the customer returns process with in-house or outsourced reverse logistics operations.
