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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

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by Stef de Bont, on Apr 24, 2017 10:17:26 PM

Dexter Bawbund is a 24 year young man. He just graduated from university and he is making his first career steps at a boutique marketing communication agency. Dexter lives and …

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Topics:returns managementreverse supply chaincustomer journey

by Stef de Bont, on Apr 24, 2017 10:11:32 PM

Many branded and retail companies are working their way through the year end peak. Sales, especially on-line, is breaking records again. The customer journey that stretches from “orientation”, via “purchase” …

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Topics:returns managementreverse supply chain

by Stef de Bont, on Apr 20, 2017 5:48:35 PM

Are you ready for the upcoming peak season? Are you ready for a potential increase in returns following the peak? Perhaps this is the moment to prepare your returns process …

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Topics:returns managementreverse supply chainreverse logisticsproduct returns