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PLATFORM

The 12Return platform orchestrates and automates the returns process and connects with your CRM and ERP systems.

Platform

CUSTOMER RETURN JOURNEY

Future-proof customer return journey and automated return policy to streamline the inflow of product returns from customers.

Engaged customer

RETURN CENTER OPERATIONS

Efficient receiving, grading, and disposition of returned products to reduce operations costs and to minimize inventory write-off.

Smooth operator

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12Return Blog / product returns

by Stef de Bont, on Jun 28, 2017 8:48:44 AM

According to Google, there is a daily average of 100 searches for the question "What does RMA stand for". It looks like many people are familiar with the term RMA …

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Topics:returns managementproduct returnsreturn policy

by Stef de Bont, on Jun 7, 2017 9:57:43 PM

This week I attended the first World Circular Economy Forum in Helsinki. It has been confirmed that the 2019 version of the forum will be held in Finland again. The …

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Topics:product returnscircular economy

by Stef de Bont, on Jun 7, 2017 9:41:27 PM

Recently there has been a lot of debate about the fact that product returns are far from being sustainable. Many will say that returns are not sustainable at all and …

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Topics:returns managementproduct returnscircular economy

by Stef de Bont, on Apr 20, 2017 5:48:35 PM

Are you ready for the upcoming peak season? Are you ready for a potential increase in returns following the peak? Perhaps this is the moment to prepare your returns process …

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Topics:returns managementreverse supply chainreverse logisticsproduct returns