by Stef de Bont, on Mar 11, 2021 5:09:11 PM
Direct-to-Consumer commerce is booming. Volumes are exploding and the number of returns grows too. But it is not just the volume of returns that causes a headache. Do you recognize …
Read Storyby Stef de Bont, on Jul 18, 2019 4:31:03 PM
Lately, it has been all over the news. The monster of on-line retail: Returns The first question is if returns really are a monster or just a fact of life …
Read Storyby Stef de Bont, on Sep 4, 2017 8:55:28 PM
Logistics is all about supplying the right quantity of products to the customer at the right time, at the right costs, and in the right condition. Logistics is undergoing a …
Read Storyby Stef de Bont, on Apr 24, 2017 10:17:26 PM
Dexter Bawbund is a 24 year young man. He just graduated from university and he is making his first career steps at a boutique marketing communication agency. Dexter lives and …
Read Storyby Stef de Bont, on Apr 24, 2017 10:11:32 PM
Many branded and retail companies are working their way through the year end peak. Sales, especially on-line, is breaking records again. The customer journey that stretches from “orientation”, via “purchase” …
Read Storyby Stef de Bont, on Apr 20, 2017 5:48:35 PM
Are you ready for the upcoming peak season? Are you ready for a potential increase in returns following the peak? Perhaps this is the moment to prepare your returns process …
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