--- title: 12return blog | rma software description: rma software | Join the 12return blog for more insights into returns management. --- [![12return](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12%20return%20transparance%20back%20ground%20new%20resolution.svg)](https://www.12return.com) - PRODUCTS ## Software and services for cross-border returns ### [Return portal Digital returns to remove the friction from the customer return journey and to improve sales retention.](https://www.12return.com/return-portal) ### [Merchant dashboard Personal dashboard for support agents to be in control of all returns and to gain insights from returns data.](https://www.12return.com/merchant-dashboard) ### [International shipping Global and local carrier services for hassle-free, cost-effective, and sustainable returns from any customer anywhere.](https://www.12return.com/reverse-logistics) ### [Local returns processing Returns processing services in Europe and the United States for reuse of products in a cost-effective and sustainable way.](https://www.12return.com/local-returns-processing) - [SOLUTIONS](https://www.12return.com/customer-service) ## [Solutions for every team](https://www.12return.com/customer-service) ### [Customer service 45% less time spent on irrelevant customer contact.](https://www.12return.com/customer-service) ### [Logistics 30% savings in freight spent with local shipping.](https://www.12return.com/logistics_old) ### [Operations 25% reduction in time and costs for restocking and reusing products](https://www.12return.com/local-returns-processing) - [INTEGRATIONS](https://www.12return.com/ecommerce-systems) ## [Integrations with systems and service for your returns](https://www.12return.com/ecommerce-systems) ### [E-commerce systems 12return integrates with your favorite e-commerce system.](https://www.12return.com/ecommerce-systems) ### [Carrier services 12return integrates with global and local carriers.](https://www.12return.com/carrier-services) ### [Marketplaces 12return integrates with your marketplaces of choice.](https://www.12return.com/market-places) ### [Fulfillment 12return partners with fulfillment and logistics service providers.](https://www.12return.com/fulfillment) ### [Revalue channels 12return integrates with revalue channels.](https://www.12return.com/revalue-channels) ### [Productivity tools 12return integrates with your favorite productivity tools.](https://www.12return.com/productivity-tools) - [PRICING](https://www.12return.com/pricing_draft0001) - RESOURCES ## Resources to turn your returns process into an asset ### [Help center Documentation for users to work with 12return.](https://help.12return.com/en/) ### [Developer Documentation for developers to integrate with 12return.](https://developer.returnbird.com/) ### [Program The 12return program supports the transformation of your returns process.](https://www.12return.com/program) ### [GDPR 12return takes data security seriously.](https://www.12return.com/general-data-protection-regulation) ### [Whitepapers and more Whitepapers and more to inspire and rethink returns.](https://www.12return.com/whitepapers) ### [Blog Join the 12return blog for more insights into returns management.](https://www.12return.com/company/blog) - COMPANY ## We are 12return ### [Our story We are one...two...return.](https://www.12return.com/our-story) ### [Contact Contact us at any time.](https://www.12return.com/contact) ### [Demo Request a demo of our software and services.](https://www.12return.com/demo) ### [Partner program Become a partner in the 12return ecosystem.](https://www.12return.com/partner-program) ### [Newsroom Stay informed about what's happening at 12return.](https://www.12return.com/company/newsroom) [CONTACT](https://www.12return.com/contact) TOPIC # rma software - [ALL](https://www.12return.com/company/blog/all) - [returns management](https://www.12return.com/company/blog/topic/returns-management) - [reverse supply chain](https://www.12return.com/company/blog/topic/reverse-supply-chain) - [rma software](https://www.12return.com/company/blog/topic/rma-software) - [product returns](https://www.12return.com/company/blog/topic/product-returns) - [customer journey](https://www.12return.com/company/blog/topic/customer-journey) - [return policy](https://www.12return.com/company/blog/topic/return-policy) - [reverse logistics](https://www.12return.com/company/blog/topic/reverse-logistics) - [warehouse management system](https://www.12return.com/company/blog/topic/warehouse-management-system) - [warehouse management system software](https://www.12return.com/company/blog/topic/warehouse-management-system-software) - [circular economy](https://www.12return.com/company/blog/topic/circular-economy) - [ecommerce](https://www.12return.com/company/blog/topic/ecommerce) - [return portal](https://www.12return.com/company/blog/topic/return-portal) - [return tool](https://www.12return.com/company/blog/topic/return-tool) - [rma portal](https://www.12return.com/company/blog/topic/rma-portal) - [shopify](https://www.12return.com/company/blog/topic/shopify) - [About Returns](https://www.12return.com/company/blog/topic/about-returns) - [direct to consumer](https://www.12return.com/company/blog/topic/direct-to-consumer) - [last-mile](https://www.12return.com/company/blog/topic/last-mile) - [return-to-vendor](https://www.12return.com/company/blog/topic/return-to-vendor) - [reverse logistics software](https://www.12return.com/company/blog/topic/reverse-logistics-software) - [technology](https://www.12return.com/company/blog/topic/technology) rma portal ### [What should a return portal do for you?](https://www.12return.com/company/blog/what-should-a-return-tool-do-for-you) Many companies tell us that they need a return portal. There are many return portals out there. See what a return portal should do. Editorial Staff Mar 11, 2020 rma software ### [Why you need customer returns software](https://www.12return.com/company/blog/why-you-need-customer-returns-software) Customer returns software is a typical piece of software that is unknown to many. Why brands and retailers need returns software. Editorial Staff Jan 8, 2019 rma software ### [A lot needs to happen for a customer RMA](https://www.12return.com/company/blog/a-lot-needs-to-happen-for-a-customer-rma) When you sell and ship products to end customers you need to be prepared for returns. What needs to happen when your customer wants to make a return? Editorial Staff Jan 7, 2019 returns management ### [RMA database software](https://www.12return.com/company/blog/rma-database-software) RMA database software for unifying processes and data in the reverse supply chain. Editorial Staff Mar 18, 2018 returns management ### [RMA tracking software](https://www.12return.com/company/blog/rma-tracking-software) How can RMA software help tracking RMAs in the reverse supply chain? Editorial Staff Mar 17, 2018 rma software ### [RMA management software](https://www.12return.com/company/blog/rma-management-software) What is RMA software? RMA software needs to support interaction with the customer in the returns process. Editorial Staff Mar 17, 2018 ### Get notified of new posts on the 12return blog Join the 12return blog for more insights into returns management. With 12return, you can connect the frontend and backend returns processes into a digital, integrated business process that is up to the challenges of returns and turns the returns process into an asset for your business. Made with ❤️ in The Netherlands, used by businesses and consumers around the world. ### Products - [Return portal](https://www.12return.com/return-portal) - [Merchant dashboard](https://www.12return.com/merchant-dashboard) - [International shipping](https://www.12return.com/reverse-logistics) - [Local returns processing](https://www.12return.com/local-returns-processing) ### Solutions - [Customer service](https://www.12return.com/customer-service) - [Logistics](https://www.12return.com/logistics_old) - [Operations](https://www.12return.com/operations) ### 12return - [Our story](https://www.12return.com/our-story) - [Contact us](https://www.12return.com/contact) - [Demo](https://www.12return.com/demo) - [Partner program](https://www.12return.com/partner-program) © 2022 12return All rights reserved [Privacy Policy](https://www.12return.com/privacy-policy-website) © 2021 Kalungi, Inc. - All Rights Reserved. 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