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12Return Blog / customer journey

Open Source Last Mile Logistics

by Stef de Bont, on Jun 7, 2017 9:48:04 PM

Open Source Last Mile Logistics

Direct end-customer commerce can be described as the phenomenon whereby products are directly sold to the end-customer. It is driven by 2 separate trends: brand (manufacturers) selling directly to the …

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Topics:customer journeyecommercelast-mile

The Customer Journey of Dexter Bawbund

by Stef de Bont, on Apr 24, 2017 10:17:26 PM

The Customer Journey of Dexter Bawbund

Dexter Bawbund is a 24 year young man. He just graduated from university and he is making his first career steps at a boutique marketing communication agency. Dexter lives and …

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Topics:returns managementreverse supply chaincustomer journey
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12Return is cloud-based software that enables brands in any industry to transform their reverse supply chain and to manage the challenges of product returns in a changing economy.

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