TOPIC
customer journey
returns management
In retail, returns will simply stay, so better deal with them in a smart way
Should we fight the monster of retail returns or minimize the consequences? Discover the opportunities for Return Profiling.
customer journey
Open Source Last Mile Logistics
Direct end-customer commerce involves a direct delivery to the end-customer and this puts a heavy pressure on logistics.
returns management
The Customer Journey of Dexter Bawbund
Product returns occur in different phases while the customer is using your products.