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Solutions for your return policies

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For any brand

Solutions for your company

Early Stage
Mid-Market / Enterprise

For any team

Solutions for your challenges

Customer Service
Logistics
Operations
Management

Platform

The 12Return platform orchestrates and automates the Return-to-Value process

12Return Platform

Products

Flexible software products on the 12Return platform

Engaged customers
Efficient operations
Agile supply chain

Program

The 12Return Program makes your digital transformation journey a success

12Return Program

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GDPR

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12Return Blog

Why you need customer returns software

A lot needs to happen for a customer RMA

Should a warehouse management system integrate with a returns management system?

Should a warehouse management system become a returns management system?

Why warehouse management system software needs to evolve to deal with product returns

RMA database software

RMA tracking software

RMA management software

Reverse Logistics is more than the Reverse of Logistics

A message from our founder

What does RMA stand for

Where should transition to a Circular Economy start?

Return to Vendor should not become Return to Sender

The Return Rate in a new perspective

Open Source Last Mile Logistics

Who to give responsibility for the Return Policy?

How sustainable are product returns?

How Technology facilitates the extended Customer Journey

The Customer Journey of Dexter Bawbund

Benefit from another customer interaction

Set the right priorities when you start improving your returns process

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12Return

12Return is cloud-based software that enables brands in any industry to transform their reverse supply chain and to manage the challenges of product returns in a changing economy.