12return blog

returns management

Top 3 challenges in the returns process

E-commerce is booming and return volumes are exploding. Do you recognize the top 3 challenges for the returns process?

return policy

How to set up a Shopify return policy

For each Shopify return policy you might want to have a slightly different returns process. You need to make sure your Shopify return portal supports...

customer journey

2020 in review

2020, what a year.

rma portal

What should a return portal do for you?

Many companies tell us that they need a return portal. There are many return portals out there. See what a return portal should do.

rma software

Why you need customer returns software

Customer returns software is a typical piece of software that is unknown to many. Why brands and retailers need returns software.

rma software

A lot needs to happen for a customer RMA

When you sell and ship products to end customers you need to be prepared for returns. What needs to happen when your customer wants to make a return?

returns management

RMA database software

RMA database software for unifying processes and data in the reverse supply chain.

returns management

RMA tracking software

How can RMA software help tracking RMAs in the reverse supply chain?

rma software

RMA management software

What is RMA software? RMA software needs to support interaction with the customer in the returns process.

returns management

What is an RMA?

Returns Merchandise Authorization (RMA) for product return in the Reverse Supply Chain. Read about RMA and download the RMA checklist.

customer journey

Open Source Last Mile Logistics

Direct end-customer commerce involves a direct delivery to the end-customer and this puts a heavy pressure on logistics.

returns management

How sustainable are product returns?

There has been a lot of debate about the fact that product returns are not sustainable. Let’s have a closer look at returns and sustainability.

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