Get in Touch

Platform

The 12Return platform orchestrates and automates the Return-to-Value process

Products

Flexible software products on the 12Return platform

Program

The 12Return Program makes your digital transformation journey a success

12Return
News
Contact
Menu
Free Pack
Buy Now

12Return Blog / returns management

by Editorial Staff, on Mar 18, 2018 11:13:15 AM

A product that is returned with an RMA will pass many stations in the reverse supply chain. Different stakeholders have the need to be aware of the status of the …

Read Story
Topics:rma softwarereturns management

by Editorial Staff, on Mar 17, 2018 2:54:04 PM

RMA stands for Return Material Authorization. RMAs flow through the returns process and can be tracked throughout the process. Is blockchain the technology for RMA Software to track returns? Tracking …

Read Story
Topics:rma softwarereturns management

by Stef de Bont, on Jun 28, 2017 8:48:44 AM

According to Google, there is a daily average of 100 searches for the question "What does RMA stand for". It looks like many people are familiar with the term RMA …

Read Story
Topics:returns managementreturn policyproduct returns

by Stef de Bont, on Jun 7, 2017 9:53:53 PM

Companies that sell products likely deal with returns as well. In fact many companies deal with multiple return flows. The first flow, customer returns, is not such a problem anymore …

Read Story
Topics:returns managementreturn-to-vendor

by Stef de Bont, on Jun 7, 2017 9:51:22 PM

The year-end sales peak in on-line commerce will likely result in another reverse logistics peak in January. Typically that is the time I am being called by journalists to talk …

Read Story
Topics:returns management

by Stef de Bont, on Jun 7, 2017 9:44:34 PM

The Reverse Supply Chain has been around for years and every company that deals with returns has some kind of process for that. It is an interesting question who in …

Read Story
Topics:returns managementreturn policy

by Stef de Bont, on Jun 7, 2017 9:41:27 PM

Recently there has been a lot of debate about the fact that product returns are far from being sustainable. Many will say that returns are not sustainable at all and …

Read Story
Topics:returns managementproduct returnscircular economy

by Stef de Bont, on May 28, 2017 9:16:50 PM

Global commerce is undergoing a major change that has not been finished yet. The blue print for selling products to consumers and business customers is far from being redefined and …

Read Story
Topics:returns managementtechnology

by Stef de Bont, on Apr 24, 2017 10:17:26 PM

Dexter Bawbund is a 24 year young man. He just graduated from university and he is making his first career steps at a boutique marketing communication agency. Dexter lives and …

Read Story
Topics:returns managementreverse supply chaincustomer journey

by Stef de Bont, on Apr 24, 2017 10:11:32 PM

Many branded and retail companies are working their way through the year end peak. Sales, especially on-line, is breaking records again. The customer journey that stretches from “orientation”, via “purchase” …

Read Story
Topics:returns managementreverse supply chain