SERVICES

Software and services for cross-border returns

Return portal

Digital returns to remove the friction from the customer return journey and to improve sales retention.

Merchant dashboard

Personal dashboard for support agents to be in control of all returns and to gain insights from returns data.

International shipping

Global and local carrier services for hassle-free, cost-effective, and sustainable returns from any customer anywhere.

Local returns processing

Returns processing services in Europe and the United States for reuse of products in a cost-effective and sustainable way.
SOLUTIONS

Solutions for every team

Customer service

45% less time spent on irrelevant customer contact.

Logistics

30% savings in freight spent with local shipping.

Operations

25% reduction in time and costs for restocking and reusing products
INTEGRATIONS

Integrations with systems and service for your returns

E-commerce systems

12return integrates with your favorite e-commerce system.

Carrier services

12return integrates with global and local carriers.

Marketplaces

12return integrates with your marketplaces of choice.

Fulfillment

12return partners with fulfillment and logistics service providers.

Revalue channels

12return integrates with revalue channels.

Productivity tools

12return integrates with your favorite productivity tools.
PRICING
RESOURCES

Resources to turn your returns process into an asset

Help center

Documentation for users to work with 12return.

Developer

Documentation for developers to integrate with 12return.

Status

Check the status of the 12return platform.

GDPR

12return takes data security seriously.

Whitepapers and more

Whitepapers and more to inspire and rethink returns.
COMPANY

We are 12return

Our story

We are one...two...return.

Contact

Contact us at any time.

Demo

Request a demo of our software and services.

Partner program

Become a partner in the 12return ecosystem.

CONTACT US

12Return Blog

Blog

ALL
returns management
reverse supply chain
rma software
product returns
customer journey
return policy
reverse logistics
warehouse management system
warehouse management system software
circular economy
ecommerce
return tool
rma portal
shopify
About Returns
direct to consumer
last-mile
return-to-vendor
reverse logistics software
technology

About Returns

A message from our founder

A message from our founder Stef de Bont to our customers.

Stef de Bont Aug 9, 2017

Get notified on what's happening at 12return

Be the first to know about new software features and services to support your returns process.

With 12return, you can connect the frontend and backend returns processes into a digital, integrated business process that is up to the challenges of returns and turns the returns process into an asset for your business.

Made with ❤️ in The Netherlands, used by businesses and consumers around the world.

Services

Return portal
Merchant dashboard
International shipping
Local returns processing

Solutions

Customer service
Remote meetings
Another one

12return

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