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PLATFORM

The 12Return platform orchestrates and automates the returns process and connects with your CRM and ERP systems.

Platform

CUSTOMER RETURN JOURNEY

Future-proof customer return journey and automated return policy to streamline the inflow of product returns from customers.

Engaged customer

RETURN CENTER OPERATIONS

Efficient receiving, grading, and disposition of returned products to reduce operations costs and to minimize inventory write-off.

Smooth operator

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by Editorial Staff, on Mar 18, 2018 11:13:15 AM

A product that is returned with an RMA will pass many stations in the reverse supply chain. Different stakeholders have the need to be aware of the status of the …

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Topics:returns managementrma software

by Editorial Staff, on Mar 17, 2018 2:54:04 PM

RMA stands for Return Material Authorization. RMAs flow through the returns process and can be tracked throughout the process. Is blockchain the technology for RMA Software to track returns? Tracking …

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Topics:returns managementrma software

by Editorial Staff, on Mar 17, 2018 1:42:39 PM

How often have you asked yourself the question if you should invest in new RMA management software? It is a fair question as product returns become more relevant in any …

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Topics:rma software