Where should transition to a Circular Economy start?
This week I attended the first World Circular Economy Forum in Helsinki. The journey has started with 1,500 representatives from over 90 countries
This week I attended the first World Circular Economy Forum in Helsinki. The journey has started with 1,500 representatives from over 90 countries
Your returns process should be prepared for another returns process: return to vendor.
Direct end-customer commerce involves a direct delivery to the end-customer and this puts a heavy pressure on logistics.
It is an interesting question who in the organization should hold the responsibility for the return policy.
There has been a lot of debate about the fact that product returns are not sustainable. Let’s have a closer look at returns and sustainability.
How Technology facilitates the extended Customer Journey
Product returns occur in different phases while the customer is using your products.
Benefit from another customer interaction