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CUSTOMER RETURNS EXPERIENCE

Offer customers a better returns experience on any channel they buy from you.

RETURNS MANAGEMENT OPERATIONS

Efficient returns management operations for better redeployment of returned products.

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by Editorial Staff, on Sep 18, 2018 12:39:50 PM

As a result of big changes in supply chain management, warehouse management system software needs to evolve further to deal with another phenomenon: Returns. In regards to returns, 2 questions …

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Topics:warehouse management systemwarehouse management system software

by Editorial Staff, on Sep 17, 2018 10:41:09 AM

It is a common practice that warehouses need a warehouse management system to run an efficient and effective process for inbound, storage and outbound. Warehouse management system software has evolved over …

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Topics:warehouse management systemwarehouse management system software

by Editorial Staff, on Mar 18, 2018 11:13:15 AM

A product that is returned with an RMA will pass many stations in the reverse supply chain. Different stakeholders have the need to be aware of the status of the …

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Topics:returns managementrma software

by Editorial Staff, on Mar 17, 2018 2:54:04 PM

RMA stands for Return Material Authorization. RMAs flow through the returns process and can be tracked throughout the process. Is blockchain the technology for RMA Software to track returns? Tracking …

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Topics:returns managementrma software

by Editorial Staff, on Mar 17, 2018 1:42:39 PM

How often have you asked yourself the question if you should invest in new RMA management software? It is a fair question as product returns become more relevant in any …

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Topics:rma software

by Stef de Bont, on Sep 4, 2017 8:55:28 PM

Logistics is all about supplying the right quantity of products to the customer at the right time, at the right costs, and in the right condition. Logistics is undergoing a …

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Topics:reverse supply chainreverse logisticsreverse logistics softwarerma portal

by Stef de Bont, on Aug 9, 2017 11:37:25 PM

Dear customer, Today marks an important day in the history of 12Return. Today we have completed the transition to "The new 12Return" that was first released on 5 October 2014 …

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Topics:About Returns

by Stef de Bont, on Jun 28, 2017 8:48:44 AM

According to Google, there is a daily average of 100 searches for the question "What does RMA stand for". It looks like many people are familiar with the term RMA …

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Topics:returns managementproduct returnsreturn policy

by Stef de Bont, on Jun 7, 2017 9:57:43 PM

This week I attended the first World Circular Economy Forum in Helsinki. It has been confirmed that the 2019 version of the forum will be held in Finland again. The …

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Topics:product returnscircular economy

by Stef de Bont, on Jun 7, 2017 9:53:53 PM

Companies that sell products likely deal with returns as well. In fact many companies deal with multiple return flows. The first flow, customer returns, is not such a problem anymore …

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Topics:returns managementreturn-to-vendor